SHELBY SCHERER

● Attended a California POST-certified Basic Police Academy as a department-sponsored recruit.

● Received instruction and practical training in some criminal law, defensive tactics, firearms, arrest and control techniques, and other foundational law-enforcement competencies.

● Participated in scenario based training designed to develop sound judgment, officer safety, communication, problem solving, and decision making under stressful conditions

● Worked collaboratively within a recruit class in a structured, team oriented environment requiring discipline, effective communication, and attention to detail.

• Delivered first aid and emergency care to students during medical and behavioral incidents
• Responded calmly and effectively during on campus emergencies and crisis situations
• Assessed and responded to physical and mental health concerns
• Collaborated with counselors, admin, social workers, and law enforcement to support student wellbeing and safety
• Provided a safe, confidential space for students; offered resources for medical and emotional support
• Administered medication and monitored health record compliance

• Supported and supervised a team of 90+ team members in a high volume retail environment
• Served as the point person for daily bookkeeping, cash handling, and financial reporting
• Coordinated in-store community programs and partnerships, promoting outreach and public engagement
• Hired, trained, and developed a new customer service team during the opening of a new location
• Resolved escalated customer issues with professionalism and empathy
• Delivered coaching and conflict resolution to foster team accountability and growth