Shelby Scribner
Carrollton,GA
Summary
Hardworking student with excellent work ethic finishing a Bachelor's of Interdisciplinary Studies with a focus in Forensic Science seeking a career in the Forensic Science field. Very detail-oriented and organized, using multiple liberal arts skills to complete long term projects.
Overview
5
5
years of professional experience
Work History
Barista
Kroger
08.2020 - Current
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Led informative workshops on coffee origins, brewing methods, and flavor profiles to educate both staff members and customers alike.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained new employees in groups and in one-on-one scenarios.
- Counted inventory and ordered product to ensure beverage items remain in stock
- Made schedules and task sheets using Microsoft excel and word
Associate
Farmer's Table
11.2019 - 08.2020
- Worked in three different departments consistently such as serving food and beverage items in the cafe, cashiering and maintaining store appearance in the market, and making beverages and desserts in the sweet shop.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Trained new employees to provide knowledge of proper produce handling and rotation procedures.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Counted inventory to ensure store items remain in stock.
Shift Supervisor
Bruster's Real Ice Cream
02.2019 - 11.2019
- Counted registers and cleaned and secured shop at end of shift.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Increased customer satisfaction through attentive service, swift problem resolution, and effective communication.
- Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
Education
Bachelor's of Interdisciplinary Studies - Forensic Science
University of West Georgia
Carrollton, GA05.2024
Skills
- Time Management
- Organization
- Microsoft office programs
- Team Leadership
- Excellent memory
- Customer Service
- Food Serving and Preparation
- Staff Training
- Inventory Management
- Attention to Detail
Timeline
Barista
Kroger
08.2020 - Current
Associate
Farmer's Table
11.2019 - 08.2020
Shift Supervisor
Bruster's Real Ice Cream
02.2019 - 11.2019
Bachelor's of Interdisciplinary Studies - Forensic Science
University of West Georgia
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