Epic Rx
Shelby Seery
Certified Pharmacy Technician
Troup,TX
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Seeking a role as a tech but excited to go down different avenues in the pharmaceutical world.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Refill Technician
Shields Health Solutions
06.2023 - Current
- Provided compassionate and knowledgeable assistance to patients, providers, and pharmacy team members.
- Completed outbound patient refill calls and managed refill requests promptly.
- Addressed and resolved inbound inquiries, clarifying prescription orders with pharmacists or clinicians as needed.
- Coordinated medication refills, ensured accurate data entry, and managed claim adjudication and troubleshooting.
- Partnered with pharmacy to maintain medication stock, identified special storage needs, and managed relevant supplies.
Certified Pharmacy Technician (Contract)
Alto Pharmacy
12.2022 - 04.2023
- Operated company software to manage updates to patient accounts
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Performed regular outreach to physicians, nurses, insurance companies and managed care organizations
- Adhered to all federal and state laws regarding pharmacy procedures
- Managed over 50 customer calls per day
Certified Pharmacy Technician
VCare Pharmacy
07.2021 - 12.2022
- Specialized in patient satisfaction
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Performed regular outreach to physicians, nurses, insurance companies and managed care organizations
- Adhered to all federal and state laws regarding pharmacy procedures
- Assisted with training of new employees in regards to operations and software use.
Environmental Services Specialist
CHRISTUS Trinity Mother Frances
01.2021 - 07.2021
- Performed inventory, supply and operational hospital procedures for fulfillment purposes.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Certified Pharmacy Technician
CHRISTUS Trinity Mother Frances
10.2017 - 12.2020
- Interpreted patient charts and communicated with physicians or nurses to produce effective medicine fulfillment
- Performed intravenous compounding duties.
- Adhered to all federal and state laws regarding pharmacy procedures.
- Performed inventory, supply and operational hospital procedures for fulfillment purposes.
Education
High School Diploma -
Whitehouse High School
Whitehouse, TX 08.2010 - 05.2014
Texas Certified Pharmacy Technician Exp: 4/2025 -
Texas State Board of Pharmacy
Online 04.2017 - 04.2017
Certified Pharmacy Technician Exp: 4/2025 -
National Healthcareer Association
Online 04.2019 - 04.2019
Skills
Compliance adherence
Account and records management
De-escalation recovery
Customer Service
Troubleshooting
Tech-Savvy
Software
Rx30
BestRx
Slack
Microsoft
QS1
TRX
Timeline
Refill Technician
Shields Health Solutions
06.2023 - Current
Certified Pharmacy Technician (Contract)
Alto Pharmacy
12.2022 - 04.2023
Certified Pharmacy Technician
VCare Pharmacy
07.2021 - 12.2022
Environmental Services Specialist
CHRISTUS Trinity Mother Frances
01.2021 - 07.2021
Certified Pharmacy Technician Exp: 4/2025 -
National Healthcareer Association
04.2019 - 04.2019
Certified Pharmacy Technician
CHRISTUS Trinity Mother Frances
10.2017 - 12.2020
Texas Certified Pharmacy Technician Exp: 4/2025 -
Texas State Board of Pharmacy
04.2017 - 04.2017
High School Diploma -
Whitehouse High School
08.2010 - 05.2014
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