Shelby Serpas
Sugar Land,TX
Summary
Dedicated professional with a strong hospitality background, having excelled at Southern Maid Cleaning in maintaining pristine environments. Demonstrated teamwork and customer service skills as a Secretary at Chandelier Experts, ensuring confidentiality and efficient communication. Proven ability to create nurturing spaces as a Private Nanny, fostering child development and safety.
Overview
5
5
years of professional experience
Work History
Housekeeper
Southern Maid Cleaning
02.2025 - Current
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Secretary
Chandelier Experts
11.2022 - 01.2025
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Private Nanny
Ashley Adams
08.2020 - 10.2022
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Built positive and nurturing environments to support child social and emotional growth.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Conducted regular safety checks and maintained a clean, hazard-free environment for the children at all times.
Education
High School Diploma -
Dulles
Sugar Land, TXSkills
- Teamwork
- Customer service
- Housekeeping
- Hospitality background
- Customer-oriented
Timeline
Housekeeper
Southern Maid Cleaning
02.2025 - Current
Secretary
Chandelier Experts
11.2022 - 01.2025
Private Nanny
Ashley Adams
08.2020 - 10.2022
High School Diploma -
Dulles
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