Shelby Sherod
Panera
St Louis,MO
1
Certification
13
years of professional experience
Dynamic Team Manager with a proven track record in enhancing operational efficiency and team productivity. Expertise in problem-solving, staff development, and fostering employee engagement to drive customer satisfaction and business outcomes.
Work History
Team Manager
13 Years- Led team in achieving operational efficiency through streamlined processes and effective resource management.
- Mentored staff to enhance performance, ensuring adherence to quality standards and customer service excellence.
- Implemented training programs that improved employee engagement and reduced turnover rates significantly.
- Developed and maintained inventory systems to optimize stock levels, minimizing waste and maximizing profitability.
- Led employee relations through effective communication, coaching, training, and development.
- Enhanced team productivity by implementing efficient task delegation and time management strategies.
- Curated thoughtful schedules for 40+ employees at a time, taking into account the needs of the business and team.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
High School Diploma
Skills
Workforce management
Staff development
Staff training
Team leadership
Onboarding and orientation
Documentation and reporting
Decision-making
Problem-solving
Customer focus
Professional and courteous
Positive attitude
Excellent communication
Certification
Servsafe certified
Timeline
Team Manager
Panera
08.2013 - 08.2026Read More
Penn Foster
High School Diploma
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