SHELBY SILVA
Gallup,NM
Summary
Results-oriented legal assistant with a strong background in legal document preparation and administrative support. Proven ability to maintain confidential client files and manage court filings. Skilled in scheduling and planning, with a keen eye for detail and organizational efficiency. Excellent written and verbal communication skills, with a track record of providing exceptional customer service and building strong customer relationships.
Overview
2
2
years of professional experience
Work History
Desk Clerk
Johns Used Cars
Gallup, NM
09.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained organized records of vehicle inventory and sales documentation.
- Assisted customers with inquiries about vehicle features and financing options.
- Coordinated vehicle deliveries and pickups, ensuring timely service.
- Managed appointment scheduling for test drives and service requests.
- Maintained a clean and organized front desk area, ensuring a welcoming atmosphere for guests.
Medical Records Clerk
Western New Mexico Correctional Facility
Grants, NM
02.2025 - 09.2025
- Maintained accurate patient records using electronic health record (EHR) systems.
- Processed incoming medical documentation for timely entry and retrieval.
- Assisted healthcare staff with record requests and information retrieval.
- Ensured compliance with HIPAA regulations during record management procedures.
- Organized and archived physical medical files for efficient access.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Printed and photocopied documents to provide patients with copies of medical records.
- Maintained patient records systems by archiving, scaning and indexing important documents and files.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
LEGAL ASSISTANT
DA OFFICE
Gallup, NM
07.2024 - 11.2024
- We would get a variety of files for our district attorneys that we were assigned to. We would prepare these files for court.
- First step would be making sure paper work was all in file. Second wed make sure nothing was updated in our website meaning (court dates, paper work filed by lawyers, or judges). Third wed always send out court dates to cops,witness,victims.
- Once we receive a court day we are on a time limit to get certain things filed, prepared all in time for the court date if not we could possibly lose a case.
- Maintained confidential client files and other sensitive information with discretion and professionalism.
- Drafted legal correspondence and managed the preparation of court filings.
- Updated case management system with notes, data and reports.
- Monitored court dockets and provided timely updates to attorneys.
- Drafted pleadings and motions for review by attorneys.
Education
HIGH SCHOOL DIPLOMA - undefined
MIYUMURA HIGH SCHOOL
Gallup, NM05.2021
Skills
- Fast learner
- Administrative support
- Document filing
- Organizational efficiency
- Legal document preparation
- Scheduling/Planning
- Writing and editing
- Document drafting
Timeline
Desk Clerk
Johns Used Cars
09.2025 - Current
Medical Records Clerk
Western New Mexico Correctional Facility
02.2025 - 09.2025
LEGAL ASSISTANT
DA OFFICE
07.2024 - 11.2024
HIGH SCHOOL DIPLOMA - undefined
MIYUMURA HIGH SCHOOL