Summary
Overview
Work History
Education
Skills
Certification
Community Service
Timeline
Generic

Shelby Toothe

Westworth Village,TX

Summary

Seeking a position where experience, results, and dedication are valued. Customer-savvy professional accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Seasonal Driver

UPS
12.2023 - 12.2023
  • Reported to UPS hub and obtained cell phone for navigation and delivery instructions.
  • Sorted and loaded packages according to pre-determined delivery route.
  • Delivered packages punctually and accurately.
  • Interacted with customers in a friendly and professional manner.
  • Returned to hub at end of day to turn in cell phone and return any undeliverable packages.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.

Bakery Partner

Central Market
09.2016 - 02.2023


  • Mixed, produced and decorated cakes, cupcakes, cookies, muffins, scones, pies, tarts and sauces.
  • Reset products and maintained shelf conditions ensuring integrity of shelf tags and signage in department.
  • Ensured that all federal, state, and company regulations and standards for product freshness, safety, refrigeration, and sanitation are met.
  • Assisted in the preparation of bakery displays, ensuring an attractive presentation of products to entice customer purchases.
  • Provided exceptional customer service at the point-of-sale counter, offering knowledgeable recommendations based on individual preferences.
  • Participated in regular team meetings to discuss process improvements, share ideas, address challenges collectively.
  • Trained new employees in proper baking techniques, safety protocols, and equipment usage, fostering a safe and productive work environment.

Lead Teller/Operations Specialist

JPMorgan Chase
08.2010 - 01.2016
  • Supported the Branch Manager with all aspects of branch operations, including loss control, compliance and audit standards and filled in for manager in their absence
  • Opened and closed checking and savings accounts, credit cards, debit cards and safe deposit boxes
  • Reviewed and submitted loans for processing and funding
  • Produced monthly schedules for branch employees
  • Vault Custodian: Monitored balances, ordered and shipped currency as needed
  • ATM Custodian: Monitored balances, pulled deposits, added currency and balanced as necessary
  • Branch Security Coordinator: Maintained security alarms, security binder, inspected branch to ensure all areas were in proper secure condition, ensured all employees were aware of security procedures.
  • Maintained accurate records of customer transactions in line with bank procedures.
  • Trained new hires on customer service policies and procedures.

Education

Certificate in Baking and Pastry -

Escoffier School of Culinary Arts
05.2017

Chef Pro 1 and Pastry Pro 1 -

Culinary School of Fort Worth
12.2015

Bachelor of Science - Liberal Studies -

Texas Wesleyan University
05.2010

Skills

  • Punctual and Reliable
  • Route Planning
  • Inclement weather driving
  • Food Safety Compliance
  • Commercial production
  • Quality Control
  • Mixing Ingredients
  • Banking regulations knowledge
  • Attention to Detail
  • Account Management

Certification

  • ServSafe Food Protection Manager Certification, 12/31/26
  • Texas Food Handler Certification, 12/31/25

Community Service

  • Monticello Park Condominium Association, Fort Worth, TX, President, 01/01/08, 12/31/12
  • Baylor All Saints Medical Center, Fort Worth, TX, Volunteer, 01/01/09, 12/31/10

Timeline

Seasonal Driver

UPS
12.2023 - 12.2023

Bakery Partner

Central Market
09.2016 - 02.2023

Lead Teller/Operations Specialist

JPMorgan Chase
08.2010 - 01.2016

Certificate in Baking and Pastry -

Escoffier School of Culinary Arts

Chef Pro 1 and Pastry Pro 1 -

Culinary School of Fort Worth

Bachelor of Science - Liberal Studies -

Texas Wesleyan University

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Shelby Toothe