Summary
Overview
Work History
Education
Skills
Timeline
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Shelby Vaughan

Summary

Former criminal justice student passionate and eager to transition into the field of social work. I am interested in using what I learned in a more hands on approach. Through my academic and real-life experiences, I’ve developed strong skills in active listening, critical thinking, and working with people from all backgrounds. I am ready to be educated more and apply those skills in a social work setting.

Overview

8
8
years of professional experience

Work History

Lead Sales Associate

JHJ Beauty Inc
05.2022 - Current
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
  • Performed inventory control procedures to manage stock.
  • Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.

Play Attendant/Children's Party Host

Kiddie Crusoe
04.2019 - 08.2019
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Collaborated with team members to improve overall service quality and guest experience.
  • Provided excellent customer service to guests by promptly responding to inquiries and requests.
  • Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
  • Supervised children's activities, maintaining happiness, safety and well-being.

Intern

Literacy and Leadership Empowerment
09.2018 - 12.2018
  • Assembled individualized student workbooks to support literacy and reading development, ensuring each binder included lesson plans, progress trackers, phonics and sight word worksheets, reading comprehension activities, and grammar-based puzzles.
  • Created engaging and age-appropriate reward bags to incentivize student participation, including items such as writing utensils, erasers, wristbands, and small prizes.
  • Supported program operations through printing, laminating, hole punching, organizing instructional materials, and assisting with additional administrative or classroom preparation tasks as needed.

Intern

Mothers Against Drunk Driving (MADD)
08.2017 - 12.2017
  • Conducted outreach to local schools and community organizations to promote and coordinate PowerTalk25k events focused on underage drinking prevention.
  • Recruited, trained, and supported youth volunteers to lead workshops and assist with campaign events.
  • Organized and hosted three Victim Impact Panels (VIPs) to raise awareness and encourage responsible decision-making among youth.
  • Engaged and secured community partners to host prevention-focused events and expand campaign reach.

Lead Dietary Aide

Maryland Medical Day Services
03.2017 - 08.2017
  • Prepared nutritious meals for 75+ clients daily, aligning with individualized patient care plans and strict food safety standards
  • Supported inventory management by tracking food supplies, restocking items, and ensuring proper storage procedures
  • Maintained detailed data sheets and assisted in budgeting for dietary operations, contributing to cost-effective meal planning
  • Conducted random audits of kitchen operations to ensure compliance with sanitation, cleanliness, and food preparation protocol

Education

Bachelor of Science - Criminal Justice

University of Baltimore
Baltimore, MD
05.2020

Associate of Science - Criminal Justice

Community College of Baltimore County
Baltimore, MD
12.2017

Skills

  • Customer Service
  • MS Office Applications
  • Written and Verbal Communication
  • Detail Oriented
  • Data Collection
  • Conflict Resolution
  • Problem Sensitivity
  • Team Oriented
  • Goal oriented
  • Teamwork and collaboration

Timeline

Lead Sales Associate

JHJ Beauty Inc
05.2022 - Current

Play Attendant/Children's Party Host

Kiddie Crusoe
04.2019 - 08.2019

Intern

Literacy and Leadership Empowerment
09.2018 - 12.2018

Intern

Mothers Against Drunk Driving (MADD)
08.2017 - 12.2017

Lead Dietary Aide

Maryland Medical Day Services
03.2017 - 08.2017

Bachelor of Science - Criminal Justice

University of Baltimore

Associate of Science - Criminal Justice

Community College of Baltimore County

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Shelby Vaughan