Shelby Williams
Jacksonville
Summary
Experienced Preschool Director with a strong background in leadership, team management, and providing compassionate care to individuals. Over 12 years of experience in fostering a supportive, safe, and inclusive environment, ensuring the well-being of children and families. Skilled in overseeing staffing, implementing policies and procedures, and maintaining compliance with health and safety regulations. Adept at building strong relationships with families and community members while promoting a culture of empathy, respect, and care. Eager to transition into a Supervisor position in Community Hospice, bringing expertise in team coordination, patient care, and creating a compassionate environment for families and staff. Committed to applying my experience in leadership, emotional support, and operational management to enhance patient care and community relationships in hospice settings.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Director
Amazing Explorers Academy
09.2024 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Coordinate scheduling for staffing on a weekly basis.
- Collaborating with substitutes to cover for staffing shortages, across other teams, and staffing agencies.
- Ensures accuracy of payroll, vacation (PTO), corrects time card issues, and approves to finance team.
- Multitasking with phones and tours on a daily basis while ensure proper safety protocols are being followed among the facility.
- Communicates with outside vendors for events including schedules and set up.
- Continually monitors quality and writes up performance management plans as needed.
- Ensures all staff remain in compliance with trainings, and proper documentation is recorded.
- Notifies HR when staffing postings are required.
- Performs data entry, report recording, and clerical duties related to the facility and enrollment with new employees and families.
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
Center Director
Kid City USA
04.2021 - 05.2024
- Develop and implement strategic plans to ensure the success and growth of the preschool program
- Provide educational guidance and support to teachers, ensuring high-quality instruction and curriculum implementation
- Coordinate scheduling for staffing on a weekly basis.
- Reviewing and submitting payroll on a bi-weekly basis
- Work collaboratively with the Business Owner on all aspects of the preschool
- Foster a positive and inclusive learning environment for students, parents, and staff
- Conduct regular staff meetings and professional development opportunities to enhance teacher performance
- Collaborate with parents to promote engagement and involvement in the preschool program
- Maintain compliance with all licensing requirements and regulations.
VPK Lead Teacher/curriculum Coordinator
Ladybird Academy - Jacksonville, FL
12.2020 - 04.2021
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Conferred with parents about student progress to boost family involvement and enhance student support.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
Seasonal Target Team Member
Target - Jacksonville, FL
11.2020 - 01.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
Paraprofessional
Saint John's County School District - Saint Johns, FL
09.2019 - 08.2020
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Administrative Assistant
Bartram Academy
04.2019 - 12.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Lead Teacher Pre-K
Primrose Schools - Jacksonville, FL
12.2018 - 04.2019
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Conferred with parents about student progress to boost family involvement and enhance student support.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
Manager in Training (MIT)
KinderCare Education - Jacksonville, FL
03.2016 - 11.2018
- Enhanced team performance by implementing effective training strategies and management techniques.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
- Maximized productivity through regular performance evaluations, providing constructive feedback, and setting clear expectations for staff members.
- Implemented innovative sales strategies to drive revenue growth and surpass company goals.
- Coordinated staffing schedules to ensure optimal coverage during peak hours without sacrificing employee satisfaction or work-life balance considerations.
Store Associate
Express - Newport News, VA
07.2017 - 03.2018
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Maintained tidy and organized store to comply with cleanliness standards.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Teacher
Primrose, Florida
06.2013 - 02.2016
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Education
Associate of Science - Business Administration
Saint Johns River State College
12.2023
Directors Credential - Education Administration
Florida State College At Jacksonville
10.2020
Paraprofessional Certificate - Education
Florida State College At Jacksonville
06.2019
Awarded - Child Development Associate
Rasmussen College
10.2017
High school diploma -
Bartram Trail High School
05.2015
Skills
- Sales
- Program Promotion
- Training and mentoring
- Parent Communication
- Training and coaching/Team Development
- Classroom Supervision
- Facility Management
- Regulatory compliance
- Effective communication
- Quality assurance
- Organizational skills
- Verbal and written communication
- Staff evaluations
- Recordkeeping requirements/Licensing Requirements
- Program Management
- Records coordination
- Emergency First Aid
- Team Leadership
- Decision-Making
- Customer Service Management
- Staff training/development
- Budget management
- Payroll administration
Certification
- CDA
- Directors credentials
- First Aid Certification
- CPR Certification
Work Authorization
Authorized to work in the US for any employer
Personal Information
- Willing To Relocate: Anywhere
- Title: Teacher
Assessments
Building relationships for childcare providers, Proficient, 02/01/21
Languages
American Sign Language
Limited Working
Timeline
Director
Amazing Explorers Academy
09.2024 - Current
Center Director
Kid City USA
04.2021 - 05.2024
VPK Lead Teacher/curriculum Coordinator
Ladybird Academy - Jacksonville, FL
12.2020 - 04.2021
Seasonal Target Team Member
Target - Jacksonville, FL
11.2020 - 01.2021
Paraprofessional
Saint John's County School District - Saint Johns, FL
09.2019 - 08.2020
Administrative Assistant
Bartram Academy
04.2019 - 12.2019
Lead Teacher Pre-K
Primrose Schools - Jacksonville, FL
12.2018 - 04.2019
Store Associate
Express - Newport News, VA
07.2017 - 03.2018
Manager in Training (MIT)
KinderCare Education - Jacksonville, FL
03.2016 - 11.2018
Teacher
Primrose, Florida
06.2013 - 02.2016
Directors Credential - Education Administration
Florida State College At Jacksonville
Paraprofessional Certificate - Education
Florida State College At Jacksonville
Awarded - Child Development Associate
Rasmussen College
High school diploma -
Bartram Trail High School
Associate of Science - Business Administration
Saint Johns River State College
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