Shelby Wyman
Des Moines
Summary
Dedicated customer service individual
Professional transportation
Food and nutrition services
Retail and inventory specialist
Safety focused
Organized with attention to detail
POS Systems proficiency
Overview
16
16
years of professional experience
1
1
Certification
Work History
Driver
Pursuit of Innovation 515
Des Moines, IA
03.2025 - Current
- Operated various vehicles to ensure timely and safe transportation of goods.
- Conducted pre-trip inspections to maintain vehicle safety and compliance standards.
- Delivered exceptional customer service by addressing client inquiries during transport.
- Planned efficient routes to optimize fuel consumption and delivery times.
Ride Share Driver
Uber
Des Moines, IA
08.2024 - Current
- Delivered safe and reliable transportation services to diverse passenger groups.
- Navigated efficiently using GPS technology to optimize route selection.
- Maintained high customer satisfaction through excellent communication skills.
- Managed vehicle cleanliness and upkeep to ensure compliance with safety standards.
Government Contractor
VA Central Iowa Health Care System
Des Moines, IA
09.2017 - 08.2024
- VTS Driver/ Motor Vehicle Operator - Operated government owned vehicles in order to support Veteran appointments and transportation needs; Followed all applicable and current laws, regulations, VA directives, policies.
- Logistics Medical Supply Technician - Provided medical supplies and material to clinical and administrative areas of a complex health are facility including scanning , bar coding, receiving, storing and distributing medical and surgical supplies, instruments and other materials.
- Food and Nutrition Services - Operated coffee shop, assembled and expedited diet trays for patient consumption, and adhered to food handling guidelines.
- Oversaw quality assurance audits, ensuring consistent adherence to VA standards and policies.
Fixed Route Motor Operator
Des Moines Area Regional Transit
Des Moines, IA
06.2014 - 09.2017
- Operated machinery to ensure efficient production processes and adherence to safety protocols.
- Monitored equipment performance, identifying issues and implementing timely solutions.
- Implemented best practices for operational efficiency, reducing waste and improving resource utilization.
Certified Nursing Assistant (CNA) & Nutrition Aide
Fleur Heights Care Center
Des Moines, IA
02.2010 - 06.2014
- Assisted patients with daily living activities, promoting independence and comfort.
- Documented patient information accurately, ensuring compliance with health regulations.
- Monitored food safety practices, maintaining cleanliness and organization in kitchen environments.
- Trained new staff on proper food handling techniques and kitchen protocols for safety compliance.
Education
Cosmetology License -
Academy of Hair Design
Las Vegas, NV10-2009
Office Specialist Certificate - Administrative
DMACC
Des Moines, IA 04-2026
Skills
- Self-starter
- Thrives in fast paced environment
- Strong leadership skills
- Prospers with educational opportunities
- Five Star Customer Service focus
- General computer and math skills
- Microsoft Office proficient
Certification
Class B CDL license with clean driving record.
Timeline
Driver
Pursuit of Innovation 515
03.2025 - Current
Ride Share Driver
Uber
08.2024 - Current
Government Contractor
VA Central Iowa Health Care System
09.2017 - 08.2024
Fixed Route Motor Operator
Des Moines Area Regional Transit
06.2014 - 09.2017
Certified Nursing Assistant (CNA) & Nutrition Aide
Fleur Heights Care Center
02.2010 - 06.2014
Cosmetology License -
Academy of Hair Design
Office Specialist Certificate - Administrative
DMACC