Summary
Overview
Work History
Education
Skills
Timeline
Generic
Shelby Yokota

Shelby Yokota

Clarksville,TN

Summary

Responsive Leader with expertise in employee management, training and group leadership. Maintains group safety and strict performance standards with successful monitoring strategies. Dedicated to accuracy and customer satisfaction.

Overview

10
10
years of professional experience

Work History

Manufacturing Assembly Technician

AO Smith Quality Water Heaters
03.2024 - Current
  • Operate complex assembly machinery to ensure efficient production workflows.
  • Conducted quality inspections on finished products to maintain high standards.
  • Collaborate with team members to troubleshoot equipment malfunctions and minimize downtime.
  • Trained new employees on assembly processes and safety protocols, enhancing overall team performance.

Utility Lead

Electrolux
05.2023 - 03.2024

Provided support throughout the Assembly department in producing the highest quality products, on time, that met our customer expectations.

Assisted supervisor in training of new team members and follow-uped on quality related issues.

Back filled for absenteeism.

Assisted with changeovers.

Completed daily 5S audit and paperwork.

Completed daily production downtime and goals spreadsheets.

Lead morning meetings informing team of daily goals and plant news.

Troubleshoots functional defects. Tests and repair ranges.

May backfill for associates who must repair worship errors.

Digital Department Team Leader

Jostens
07.2017 - 04.2023
  • Coached new employees struggling with specific tasks.
  • Monitored team operations and workflow during busy periods, making adjustments to improve pace.
  • Contributed to successful quality control initiatives and implemented new strategies to improve employee worOperate machines for production when needed
  • Run and follow order reports for daily production and number volume to locate late or lost orders for day of Shipping
  • Organized schedules and daily assignments for team, leveraging individual knowledge and strengths to maximize team success.
  • Supervised teams and individuals, giving feedback on performance and setting goals for improvement.
  • Conferred with other supervisors to coordinate operations and activities within or between departments.
  • Responded to and resolved employee relations issues expressed by team members.
  • Helped mitigate and resolve issues by analyzing situation and implementing appropriate solutions.
  • Improved processes to reduce bottlenecks, streamline workflows and optimize scheduling for my production team.
  • Modeled exemplary behavior and standards to inspire staff members.
  • Supported teams to achieve department goals and objectives.
  • Escalated safety and quality issues to initiate remedial action.
  • Collaborated with management team to implement new work procedures or policies for the company.
  • Operate machines for production when needed.
  • Schedule work from HP Production center for press printing.

Receptionist/Veterinarian Technician

Animal House
08.2015 - 04.2017
  • Managed multi-line phone system, directing calls to appropriate departments efficiently.
  • Coordinated scheduling for meetings, appointments, and conference rooms for staff and clients.
  • Maintained accurate records of visitor logs and handled incoming packages with attention to detail.
  • Developed office procedures that improved communication flow between departments and enhanced service delivery.
  • Trained new staff on front desk protocols, fostering a collaborative team environment and enhancing service quality.
  • Resolved client inquiries and concerns promptly, ensuring high levels of satisfaction and loyalty.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Implemented inventory management practices, optimizing stock levels of medical supplies and pharmaceuticals.
  • Streamlined appointment scheduling processes, improving clinic workflow efficiency and client satisfaction.
  • Safeguarded animal welfare by recognizing signs of pain or distress in patients undergoing treatments or observations on-site at the clinic.
  • Increased client satisfaction with timely communication regarding their pets'' health status and any necessary follow-up appointments.
  • Administered prescribed medications to patients under direct supervision of veterinarians, ensuring proper dosages and adherence to treatment plans.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.

Education

General Studies

Northwest High School
Clarksville, TN
05.2010

Skills

  • Leadership
  • Manufacturing Operations
  • Team Building
  • Communication skills
  • Lean Manufacturing
  • Product Quality
  • Time Management
  • Adaptive learning
  • Production scheduling
  • Workplace organization
  • Hand and power tools
  • Visual inspections
  • Production lines
  • Power and hand tools
  • Manufacturing experience
  • Repetitive work
  • Machinery operations
  • Safety procedures
  • Assembly and production
  • Product inspection
  • Quality control
  • OSHA compliance
  • Production reporting
  • Shipping support
  • Problem-solving
  • Time management
  • Multitasking

Timeline

Manufacturing Assembly Technician

AO Smith Quality Water Heaters
03.2024 - Current

Utility Lead

Electrolux
05.2023 - 03.2024

Digital Department Team Leader

Jostens
07.2017 - 04.2023

Receptionist/Veterinarian Technician

Animal House
08.2015 - 04.2017

General Studies

Northwest High School