Summary
Overview
Work History
Education
Skills
Timeline
Generic

ShelbyAmos Amos

Memphis,TN

Summary

Accomplished QA Lead with a strong background in load testing and defect tracking. Expertise in collaborating with cross-functional teams to resolve quality issues and drive continuous improvement initiatives. Results-driven QA Lead with expertise in quality control, process improvement, and defect tracking. Proven ability to enhance testing efficiency and ensure high-performance standards across global teams. Experienced QA Lead specializing in defect tracking and process improvement, ensuring top-quality automotive parts and services across multiple regions. Proven ability to enhance QA processes through automation and effective collaboration.

Overview

32
32
years of professional experience

Work History

QA Lead

AutoZone
Memphis, TN
03.2010 - 02.2026
  • Led quality assurance processes for automotive parts and services across multiple locations(INDIA, BRAZIL AND MEXICO).
  • Collaborated with cross-functional teams to identify and resolve quality issues IN JIRA
  • Supervised a team of QA Engineers in executing all phases of testing activities.
  • Tracked project timelines and milestones ensuring timely completion of tasks within budget constraints.
  • Identified opportunities for improving the efficiency of the QA process through automation or other means.
  • Monitored performance metrics such as response time, memory usage during stress testing sessions.

Adjunct Professor

RUST COLLEGE
Holly Springs, Mississippi
08.1997 - 05.2010
  • Developed custom course syllabus outlining standards, material, grading, and progression for students.
  • Delivered course lectures using modern technology to enhance student comprehension.

Technical Analyst

FedEx
Memphis, TN
03.1994 - 03.2009
  • Monitored performance of systems and applications and took appropriate corrective action when necessary.
  • Reviewed technology update proposals and status reports to address company challenges and issues.
  • Participated in disaster recovery planning and exercises to ensure business continuity in the event of system failures.

Education

Master of Science -

Stevens Institute of Technology
Hoboken, NJ
06-1987

Master of Science - Computational Science

Mississippi Valley State University
Itta Bena, MS
05-1986

Skills

  • Quality control
  • Defect tracking
  • Process improvement
  • Test environment setup
  • Load testing
  • Security testing
  • Total quality management
  • Continuous integration
  • Problem solving
  • Effective communication

Timeline

QA Lead

AutoZone
03.2010 - 02.2026

Adjunct Professor

RUST COLLEGE
08.1997 - 05.2010

Technical Analyst

FedEx
03.1994 - 03.2009

Master of Science -

Stevens Institute of Technology

Master of Science - Computational Science

Mississippi Valley State University
ShelbyAmos Amos