Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Hi, I’m

Shelby Craver

Abilene,TX
To look at everything always as though you were seeing it either for the first or last time: Thus is your time on earth filled with glory.
Betty Smith
Shelby Craver

Summary

Hardworking Six Sigma Black Belt professional with 11 years of experience and a proven track record for excellence in management and customer service. Well-versed in program facilitation/management, supplier management, negotiation, evaluation, team collaboration, data management, inventory and supply chain management, needs assessment, solution implementation, and compliance to support key initiatives and goals within an organization.

Overview

11
years of professional experience
2
Certification

Work History

Powerhouse Retail Services LLC.

Commercial Permit Coordinator
2020 - 2022 (2 years)

Job overview

  • Responded to multiple in-person and telephone requests for information from Government agencies, Architects, Project Managers, Executives, Customers, and involved parties
  • Coordinated, monitored, and executed commercial permits for 5 retail clients, with over 200 locations per year.
  • Entered and Verified the detailed information/data and requirements for each permit.
  • Controlled permits from initial due diligence, until project completion.

APA Services

Compliance Specialist
2019 - 2020 (1 year)

Job overview

  • Controlled the onboarding for 10 + aviation companies; guiding contractors with hiring paperwork, drug test, employment verification, DOT FAA regulations, and audits.
  • Tracked and collaborated with recruiters on the progress of multiple candidates.
  • Established Deadlines and timelines for contractors.
  • Successfully maintained 30 different clients and 10+ contractors daily.
  • Recognized for delivering superior customer service, satisfaction, and de-escalation.

White Settlement Police Department
White Settlement, Tx

Public Safety Dispatcher
2019 - 2019

Abilene Police Department
Abilene, Tx

Public Safety Dispatcher
2018 - 2019 (1 year)

Equine Provisions LLC.

Office Manager
2017 - 2017

Job overview

  • Oversaw office and warehouse inventory, payroll, accounting, and manufacturing.
  • Delivered data reports and documents to executives
  • Maintained customer, vendor, and employee files through QuickBooks and Microsoft Suite Products.
  • Screened, recruited, interviewed, and trained potential vendors and employees.
  • Implemented Lean Procedure, successfully reducing waste by 10% and cost by 30%
  • Increased social media presence by 75%, which increased the average number of hits by 90%
  • Helped increase customer base from 4 to 80 individuals and companies in under 8 months.
  • Generated over $50,000 in sales in the first year.

Enterprise Rent-A-Car
Abilene, Tx

Intern/Management Trainee
2016 - 2016

First State Bank
Abilene, TX

Teller 1
2014 - 2015 (1 year)

KelShel LP.
Versailles, KY

Project Manager
2013 - 2014 (1 year)

Gap
Frisco, TX

Customer Service Cashier
05.2012 - 08.2012

Education

Abilene Christian University
, Abilene

BBA from Management And Human Resources
12.2016

Skills

  • Project/Licensing Requirements
  • Customer Service/Satisfaction
  • Operations Management
  • Project Management
  • Training and Development
  • Microsoft Office
  • Waste Reduction
  • Value Stream Mapping
  • Quality Control
  • Supply Chain Planning
  • Accurate Data Entry/Recordkeeping
  • Vendor Sourcing
  • Clerical Support
  • Office Operations
  • Microsoft Excel
  • Workflow Processes
  • Sales and Marketing
  • Managing Cash Register
  • Time Management
  • Issue and Conflict Resolution
  • Reconciling Cash Drawers

Certification

  • Certified Black Belt, Six Sigma
Availability
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Timeline

Commercial Permit Coordinator

Powerhouse Retail Services LLC.
2020 - 2022 (2 years)

Compliance Specialist

APA Services
2019 - 2020 (1 year)

Public Safety Dispatcher

White Settlement Police Department
2019 - 2019

Public Safety Dispatcher

Abilene Police Department
2018 - 2019 (1 year)

Office Manager

Equine Provisions LLC.
2017 - 2017

Intern/Management Trainee

Enterprise Rent-A-Car
2016 - 2016

Teller 1

First State Bank
2014 - 2015 (1 year)

Project Manager

KelShel LP.
2013 - 2014 (1 year)

Customer Service Cashier

Gap
05.2012 - 08.2012

Abilene Christian University

BBA from Management And Human Resources
  • Certified Black Belt, Six Sigma
Shelby Craver