SHELBY PRITCHETT
Navarre
Summary
23 Year Air Force Veteran in the Air Force Reserve while simultaneously serving as a Civil Servant. A proven leader and worker who currently directs base Public Affairs Community Relations Program. Centrally manages Honorary Commander Program, community and base tours, speaking engagements, community meetings, flyover requests and noise complaint programs for five wings/wing-equivalents and numerous multi-service associate units. Maintains high levels of proficiency in military policies and procedures. Provides guidance to senior leadership on community issues. Administration, personnel and communication subject matter expert relating to civilian and military member affairs. Looking to expand horizons by integrating myself into data review, reporting, project coordination and budget review.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Deputy A1, Military Personnel Resource Specialist
U.S. Air Force, 24th Special Operations Wing
11.2023 - Current
- Serves as the primary personnel and administration focal point for the 24th Special Operations Wing (SOW) and assist the Chief of Manpower and Personnel with necessary steps to perform the full range of administrative function associated with unit personnel.
- Generates and processes all military personnel transactions. Monitors military personnel action requests, tracks personnel, and training transactions as documentation flows through the office and provides status reports to management. Monitors and tracks preparation of performance reports, reviews for accuracy and consistency with available guidelines, and ensures timely submission.
- Advises leadership and subordinate units on military personnel issues, including those involving organizations that have a wide range of professional, operational, administrative, and SOF-unique positions. Functional POC for issues relating to military personnel programs across the Wing’s enterprise including, but not limited to, Hurlburt Field, Joint Base Lewis McChord, Pope AAF, Fort Moore, Fort Liberty and Cannon AFB. Ensures that program goals, plans and procedures dealing with the development and operations of wing functions and activities comply with legal and regulatory requirements and when applicable, notifies commander/director/supervisor of any changes. Assists with ensuring organizations strategic plan, mission vision and values are communicated and integrated into the organization’s strategic goals, objectives, work plans, work products and services.
- Represents the 24 SOW within a variety of installation and functional area organizations when required. Establishes, develops, and maintains effective working relationships with MAJCOMs, other base organizations, senior leadership, squadron commanders, and representatives from other military services, regarding service, provided. Meets with key customers and coordinating officials to assess customer satisfaction, explain organization policy and procedures, and resolves significant problems that arise. Participates in special projects and initiatives and performs special assignments. Identifies the need for special projects and initiates milestones and goals.
- Proficient in personnel and manpower resource matters. Analyzes and evaluates proposed changes in mission, funding, rightsizing initiatives, reorganizing, and manpower cost reduction templates, POM. In-depth knowledge of a wide range of functions such as military assignments, promotions, evaluations, retraining, reenlistment, retirement, and separation for both officer and enlisted personnel programs. 2 AUGUST 2023 to NOVEMBER 2023 (Civil Service) Administrative Support Assistant, Civil Service, GS-0310-09 Step 10 United States Air Force, 24th Special Operations Wing, Hurlburt Field, FL Duty Title: Executive Assistant
Executive Assistant
U.S. Air Force, 24th Special Operations Wing
08.2023 - 11.2023
- Subject matter expert for knowledge of the duties, priorities, commitments, policies and program goals of the Commander, Vice Commander, Command Chief, and the Director of Staff, 24th Special Operations Wing, sufficient to recognize which information is relevant to the problem at hand, and to perform non-routine assignments such as screening correspondence and visitors, establish conferences or arranging meetings, or providing administrative guidance to subordinate organizations. Trusted agent for top level hiring board. Providing hiring packages to officials and related personnel actions
- Lead team member for substantive programs of the Air Force Special Operations Command (AFSOC); 24th Special Operations Wing (24 SOW); as it relate to the clerical and administrative functions of the organization and other subordinate A-Staff and Special Staff functions, e.g., Personnel, Public Affairs, Legal Office, Finance, and Contracting. Lead effort coordinating, processing, reviewing, and revising military decorations, orders, in/out processing of personnel, and personnel roster maintenance.
- Coordinates the work of the office with the work of the other offices and for recognizing the need for such coordination in various circumstances where subordinate structures are comprised of multiple levels requiring use of formal procedures and administrative controls.
- Holds knowledge of Air Force, Air Force Special Operations, 24th Special Operations Wing and subordinate commands program goals and objectives, work processes, and the operations of the organization to plan, schedule and conduct projects and studies to evaluate and work recommended ways to improve the effectiveness and efficiency of work operations. Knowledge of the groups and associated squadrons to oversee the development of long-range operations plans.
- Holds knowledge of pertinent laws, regulations, policies and procedures that affect the use of the program and related support resources.
- Knowledge of human and manpower resources to analyze and evaluate proposed changes in mission, funding, rightsizing initiatives, reorganizing, and manpower cost reduction templates, POM. In-depth knowledge of a wide range of functions such as military assignments, promotions, evaluations, retraining, reenlistment, retirement, and separation for both officer and enlisted personnel programs
Public Affairs Specialist
United States Air Force, 96th Test Wing
11.2018 - 08.2023
- Directs base Public Affairs Community Relations Program
- Centrally manages Honorary Commander Program, community and base tours, speaking engagements, community meetings, flyover requests and noise complaint programs for five wings/wing-equivalents and numerous multi-service associate units
- Maintains high levels of proficiency in military policies and procedures
- Provides guidance to senior leadership on community issues
- Administration, personnel and communication subject matter expert relating to civilian and military member affairs.
- Produce public affairs external products supporting 96th Test Wing Commander priorities and mission; attended monthly Military Affairs Committee meetings with these products to report update to date information with community members.
• Supports 7 Chamber of Commerce Military Affairs Committee with speakers from throughout Team Eglin; promoted partnership with Eglin Tenant Units and the local community.
• Represents and briefs updates on behalf of 33rd Fighter Wing, the 53rd Fighter Wing and 919th Special Operations Wing at multiple events; ensures world class installation support.
• Organize and execute Quarterly Community Partnership Breakfasts with more than 60 community leaders at each event; Installation Commander provides updates to local civic leaders; goals to reconnect with community consistently reached.
Administrative Assistant/ NCOIC Commander Support Staff, Superintendent, Commanders Support Staff
United States Air Force Reserve
12.2016 - 06.2022
- Managed organization's records management program
- Planned and organized all administrative activities and processes for organization involving data and budgets
- Studied internal operating procedures
- Interprets regulations and recommends ways to resolve administrative processes
- Evaluated performance and efficiency of programs to ensure every mission was accomplished
- Monitored and directed control of incoming and outgoing correspondence
- Reviewed and analyzed control procedures and handling methods within the organization
- Integrated a variety of software to produce final products
- Served as organizational point of contact and liaison with personnel office
- Assisted in administering and monitoring personnel resource requirements: Unit Manning Document (UMD) maintenance and administrative assistance
- Managed, prepared and maintained documentation concerning the administrative orders program
- Prepared orders for a variety of actions (e.g., special tour, annual tour, school tour, and civilian orders)
- Acted as point of contact and project manager for administrative actions concerning tours of duty to include training requirements, logistical support, billeting, and airlift coordination
- Ordered and maintained forms and publications for organization; managed and operated automated publications management system for organization: proofing, editing and coordinating local instructions
- Provided guidance and training to subordinate offices/units
- Assisted in self-inspection program: Management Internal Control Toolset (MICT) administrator for 859 SOS
- Maintained proficiency in Microsoft
- Office Applications, SharePoint and Workflow processes
- Perform and manage a variety of communications and knowledge operations management (KOM) functions including, but not limited to, records keeping/management, electronic communications
- Functional Area Records Manager (FARM) responsible for maintaining file plans in Air
- Force Records Information Management System (AFRIMS) and Electronic Records Management (ERM)
- Adhere to
- Privacy Act (PA), Freedom of Information Act (FOIA), Operations Security (OPSEC), Communications Security (COMSEC), and Computer Security (COMPUSEC) procedures and provides assistance to ensure others comply.
Management Assistant/Civil Service
United States Air Force
06.2013 - 07.2017
- Managed organization's records management program.
- Planned and organized all administrative activities and processes for organization.
- Studied internal operating procedures. Interprets regulations and recommends ways to resolve administrative processes.
- Reviewed and analyzed control procedures and handling methods within organization. Integrates a variety of software to produce final products.
- Managed, prepared and maintained documentation concerning administrative orders program.
- Acted as point of contact and project manager for administrative actions concerning tours of duty to include training requirements, logistical support, billeting, and airlift coordination.
- Ordered and maintained forms and publications for the organization; manages and operates automated publications management system for organization: proofing, editing and coordinating local instructions.
Base Software License Manager, Air Reserve Technician
United States Air Force
03.2012 - 06.2013
- Ensured each organization on base maintained software inventory of all non-enterprise Government software and associated licenses used by organizations.
- Ensured all inventories are conducted annual under my purview. Monitors each organization’s automated software inventories.
- Responsible for ensuring Host Tenant Agreements direct all base units to participate in software management program.
- Performed periodic compliance visits. Verified all new software acquisitions against Air Force Enterprise Product Listings. Annually instruct all Unit Software License Managers (USLMs) on appropriate software usage.
- Responsible for installation file organization/categorization and documentation systems; preservation of records of continuing value and systematic elimination of all nonessential records.
- Implemented Air Force Records Management Program across base.
- Made recommendations on records storage issues and provides guidance on using electronic record keeping. Implements Air Force Records Information Management System (AFRIMS).
- Reviewed base directives and forms before publication to ensure compliance with records management directives.
Public Affairs Specialist
United States Air Force
- 01.2011
- Section Chief
- Produce public affairs external products supporting 96th Test Wing Commander priorities and mission; attended monthly Military Affairs Committee meetings with these products to report update to date information with community members
- Supports 7 Chamber of Commerce Military Affairs Committee with speakers from throughout Team
- Eglin; promoted partnership with Eglin Tenant Units and the local community
- Represents and briefs updates on behalf of 33rd Fighter Wing, the 53rd Fighter Wing and 919th Special
- Operations Wing at multiple events; ensures world class installation support
- Organize and execute Quarterly Community Partnership Breakfasts with more than 60 community leaders at each event; Installation Commander provides updates to local civic leaders; goals to reconnect with community consistently reached
- Routinely advises Team Eglin leadership and senior representatives on key community activities, preparing leaders for presentations and participation in speaking engagements, social events and ceremonies
- Liaise with Air Force Public Affairs and Air Force Material Command Public Affairs for military/community events
- Directly support meet/greet and information sharing events with new 96th Test Wing Leadership and local Chambers
- Responds to aircraft noise complaints from local citizens; brought to higher level action; provided feedback and resolution to community
- Prepare wing leadership confirmed to attend community functions by creating event briefs 2- 4 duty days prior to the event
- Event briefs, at a minimum, include event details, recommended attire, parking details, a DV attendee list, driving instructions
- Other pertinent like background materials, attendee information and talking points provided
- When necessary, coordinate with legal to ensure compliance with applicable laws or regulations
- Represent the PA director and senior wing leadership at a variety of installation, local governmental, and media organizations
- Establish, develop and maintain effective working relationships with other base organization, senior installation leadership, news media representatives and the general public
- Coordinate keynote speakers for local celebrations of holidays; ties between community and Eglin strengthened and supported with this representation and effort
- 2
- Develop and facilitate base tours for current and future civic leaders; ensured seamless event timelines and highlighted Team Eglin mission and bolstered community relations
- Lead tours for upcoming local leaders and professionals on Eglin highlighting key components of
- Eglin’s mission; community awareness enhanced.
Public Affairs Specialist
United States Air
- 01.2009
- Community Engagement Program, Lead
- Provided outreach and developed relationships with community leaders and wing leadership
- Centrally managed Honorary Commander Program, community, base tours, speaker requests, flyover requests and noise complaint programs for five wings/wing-equivalents and numerous multi-service associate units
- Effectively coordinated and utilized community resources through civic engagements, meetings, and events to meet installation objectives and build support for service members, their families and mission
- Provided guidance to senior leadership on community issues
- Developed itineraries and orchestrated tours for civic leaders and distinguished visitors
- Prepared strategic communication plans, talking points and briefings for senior leadership in support of community engagements
- Produced Event Briefs for 96 TW Leadership for Local Community Events, highlighting key personnel and activities during each event to improve engagement and preparedness
- Managed office administration
- Directly supported Community Relations, Internal Information and Media departments
- Provided content for Eglin Air Force Base website, writing and article concerning base event
- Coordinated planning and development of PA assignments across key functional areas of community engagement programs and office administration in support of commander's and director's priorities through integration of community engagement and special events planning
- Represented wing and PA office by attending monthly military affairs committee meetings in support of public affairs program and commander's community relations program.
Education
Associate of Science -
Community College of The Air Force
Randolph AFB03.2013
BA - International Relations
American Military University
Manassas, VA11.2009
AA - Information Management AA-Nondestructive Testing Technology
Community College of The Air Force Randolph AFB, Defense Information School
Course, TX02.2006
Skills
- Media Contacts Management
- Communications Management
- Communications Security
- Strategic Communication
- Distributing Information
- Quality and Compliance
- Messaging Coordination
- Consistent Presentations
- Researching Issues
- Strategic Planning
- Media Relations
- Public Relations
- Critical Thinking
- Professional Networking
- Stakeholder Communications
Accomplishments
• Meritorious Service Medal- June 2022
• Achievement Medal - Jul 2000, Jan 2003, Sep 2010
• Commendation Medal- Mar 2012
• 919th Special Operations Wing Chiefs Group Award- 2014
• 919th Special Operations Wing Outstanding Knowledge Operations Management Award-2013
• 919th Operations Support Squadron Noncommissioned Officer of the Quarter-2012
• 919th Maintenance Group Noncommissioned Officer of the Quarter - 2011
• 919th Special Operations Wing Diamond Sharp First Sergeants Award - 2010
• 919th Special Operations Wing Chief Group Award - 2010
• 305th Maintenance Group Noncommissioned Officer of the Quarter - 2005
Certification
• Public Affairs Qualification Course, Defense Information School-September 2020
• Knowledge Operations Management Course 3D031- Jan 2011
• AFRC NCO Leadership and Development Course – Oct 2010 E3AQR3D031-00AA-
• Information Technology Fundamentals- Nov 2010
• Equipment Management Training- Aug 2004 ARC 000006
• Supervisor Safety Training Course – Mar 2005 J3ACP2A77200
• NDI Craftsman Course – Aug 2003 995AL3S99400- 002
• MN Leadership School – Apr 2003 J6ADL3S2 x1-1-00
• AF Training Course- Feb 2003 J6ANU2E066-038
• Apprentice NDI Specialist – Jun 1999
Timeline
Deputy A1, Military Personnel Resource Specialist
U.S. Air Force, 24th Special Operations Wing
11.2023 - Current
Executive Assistant
U.S. Air Force, 24th Special Operations Wing
08.2023 - 11.2023
Public Affairs Specialist
United States Air Force, 96th Test Wing
11.2018 - 08.2023
Administrative Assistant/ NCOIC Commander Support Staff, Superintendent, Commanders Support Staff
United States Air Force Reserve
12.2016 - 06.2022
Management Assistant/Civil Service
United States Air Force
06.2013 - 07.2017
Base Software License Manager, Air Reserve Technician
United States Air Force
03.2012 - 06.2013
Public Affairs Specialist
United States Air Force
- 01.2011
Public Affairs Specialist
United States Air
- 01.2009
Associate of Science -
Community College of The Air Force
BA - International Relations
American Military University
AA - Information Management AA-Nondestructive Testing Technology
Community College of The Air Force Randolph AFB, Defense Information School
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