Overview
Work History
Education
Skills
Timeline
Generic

Shelby (Rainer) Lawson

Largo,FL

Overview

1
1
year of professional experience

Work History

Italian Ice Server

Jeremiah's Italian Ice
02.2025 - 05.2025
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.
  • Developed strong knowledge of menu offerings to provide personalized recommendations for customers with dietary restrictions or preferences.
  • Addressed customer inquiries and concerns promptly, fostering an atmosphere of exceptional service.
  • Trained new hires on company procedures and best practices, ensuring seamless integration into the team.

Customer Service Cashier

Taco Bell
11.2023 - 09.2024
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.
  • Contributed to achievement of sales targets through suggestive selling techniques.
  • Provided friendly, helpful customer service to customers daily.
  • Enhanced customer loyalty through exceptional customer service and personalized recommendations.

Education

Pinellas Virtual School
Florida

Skills

  • Relationship management
  • Task prioritization
  • Food safety
  • Upselling techniques
  • Point-of-sale system
  • Strong customer service

Timeline

Italian Ice Server

Jeremiah's Italian Ice
02.2025 - 05.2025

Customer Service Cashier

Taco Bell
11.2023 - 09.2024

Pinellas Virtual School

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Shelby (Rainer) Lawson