Summary
Overview
Work History
Education
Skills
Timeline
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Yasmine Perez

Yasmine Perez

Rochester,NY

Summary

Driven professional with a strong work ethic and proven relationship management skills, honed across roles from a Seasonal Italian Ice Server at Yasmine Perez to a Machine Operator at Egi. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating a commitment to quality control and service prioritization. Achieved significant improvements in order accuracy and efficiency.

Overview

5
5
years of professional experience

Work History

Seasonal Italian Ice Server

Yasmine Perez
04.2021 - Current

Cultivated relationships with regular customers.

Served hundreds of people

Kept serving station clean and inviting

Direct Support Professional

People's Inc.
11.2022 - 01.2024
  • Maintained clean, safe, and well-organized patient environment.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Supervised daily activities and provided assistance to staff.
  • Assisted disabled clients to support independence and well-being.
  • Led patient or group recreational activities for enhanced patient outcomes.
  • Administered medication as directed by physician.
  • Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
  • Transported clients to medical and dental appointments to provide support.
  • Developed and implemented individualized care plans to meet individual needs of each client.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Recorded status and duties completed in logbooks for management.
  • Assisted with daily living activities, running errands, and household chores.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Transported clients to and from medical appointments with safety and efficiency.

Sales Associate

Victoria Secret
03.2019 - 04.2021
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Solved customer challenges by offering relevant products and services.

Machine Operator

Egi
09.2019 - 08.2020
  • Operated machining equipment safely with team of operators.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Complied with company and OSHA safety rules and regulations.

Education

Freddy Thomas High School
Rochester NY
06.2015

Skills

  • Supply Restocking
  • Service prioritization
  • Food spoilage prevention
  • Strong Work Ethic
  • Order Accuracy
  • Quality Control
  • Sales Techniques
  • Relationship Management
  • Cash Handling
  • Professional Appearance
  • Food safety practices
  • Ordering Procedures
  • Bill computation
  • Performance Improvement
  • Item promotion
  • Suggestive Selling

Timeline

Direct Support Professional

People's Inc.
11.2022 - 01.2024

Seasonal Italian Ice Server

Yasmine Perez
04.2021 - Current

Machine Operator

Egi
09.2019 - 08.2020

Sales Associate

Victoria Secret
03.2019 - 04.2021

Freddy Thomas High School
Yasmine Perez