Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Terra Linder

Spring Lake,NC

Summary

Friendly professional with proven strengths in cross-selling and customer service. Reliable individual with pleasant demeanor and terrific work ethic.

Overview

2
2
years of professional experience

Work History

Ice Cream Server

Sprinkles
Bunnlevel, NC
02.2024 - Current
  • Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
  • Greeted customers and provided menu information.
  • Prepared orders for customers by scooping ice cream into dishes or cones.
  • Operated cash register to collect payments from customers.
  • Restocked supplies of napkins, straws, spoons and other items as needed.
  • Cleaned tables, chairs and dining areas after customer use.
  • Checked expiration dates on products to ensure freshness.
  • Provided excellent customer service by responding promptly to customer inquiries and requests.
  • Maintained cleanliness of all food preparation surfaces, utensils and equipment according to safety regulations.
  • Ensured that all health regulations were followed during food preparation and storage processes.
  • Delivered orders accurately to customers at their tables or counters in a timely manner.
  • Verified accuracy of order before serving it to customers.
  • Discarded expired products immediately according to company policy.
  • Assisted with inventory control procedures such as counting stock items and ordering new supplies when necessary.
  • Informed management of low stock items prior to running out completely.
  • Performed opening duties such as setting up dining areas and preparing condiments.
  • Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.
  • Followed proper sanitation guidelines when handling food products.
  • Trained new employees on proper food handling techniques and customer service standards.
  • Processed customer complaints professionally while maintaining a friendly attitude towards them.
  • Participated in team meetings to discuss best practices for providing quality service.
  • Served and scooped ice cream, following sizing specifications.
  • Scooped ice cream for sundaes and made milkshakes for patrons.
  • Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
  • Restocked ice cream disposable supplies, glass serving dishes and utensils.
  • Cleaned counters, tables and fountain equipment, following quality checkpoints.
  • Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.

OHS Concessions Volunteer

OHS Concessions
Spring Lake, NC
04.2023 - 06.2024
  • Assisted in the preparation of concession stands for events, including stocking supplies and restocking items as needed.
  • Organized and maintained a clean work area to ensure food safety regulations were met.
  • Greeted customers and answered questions about products, pricing and specials.
  • Processed cash transactions accurately while providing excellent customer service.
  • Operated various concession machines such as popcorn poppers, hot dog rollers, nacho cheese dispensers.
  • Monitored the quality of food being served at the concession stand to ensure it was fresh and safe for consumption.

Aloha Zoo Volunteer

Aloha Zoo
Cameron, NC
04.2023 - 04.2024
  • Organized special events for children visiting the zoo such as animal encounters and art activities.
  • Ensured all areas of the zoo were clean and tidy at all times.
  • Collaborated with other volunteers to provide exceptional customer service to guests during their visit.

Catholic Charities Food Pantry Volunteer

Catholic Charities
Fayetteville, NC
03.2023 - 03.2023
  • Checked expiration dates on food items and removed expired products from shelves.
  • Sorted and organized donations of canned goods, non-perishable food, and other items.
  • Stocked shelves with donated food items.
  • Helped unload deliveries of food from trucks into the pantry storage area.
  • Maintained cleanliness of pantry facility, including floors, shelves, and refrigeration units.
  • Restocked shelves as needed during service hours.

Education

High School Diploma -

Overhills High School
Spring Lake
05-2025

Skills

  • Excellent Communication
  • Guest service
  • Customer Engagement
  • Cash Register Operation
  • Customer Service
  • Cash Handling
  • Supply Restocking

Languages

English
Native/ Bilingual

Timeline

Ice Cream Server

Sprinkles
02.2024 - Current

OHS Concessions Volunteer

OHS Concessions
04.2023 - 06.2024

Aloha Zoo Volunteer

Aloha Zoo
04.2023 - 04.2024

Catholic Charities Food Pantry Volunteer

Catholic Charities
03.2023 - 03.2023

High School Diploma -

Overhills High School

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Terra Linder