Recognized by management for providing exceptional customer service.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Assisted with customer requests and answered questions to improve satisfaction.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Maintained updated knowledge through continuing education and advanced training.
Completed day-to-day duties accurately and efficiently.
Licensed Realtor
EXP Realty
10.2023 - Current
Conducted comprehensive market analyses to determine optimal listing prices for sellers, maximizing profits while minimizing time on market.
Coordinated appointments with builders, buyers, sellers, and other realtors to showcase homes and ensure a positive viewing experience.
Guided buyers through construction and warranty processes to enhance their understanding. with construction and warranty processes.
Facilitated transactions by coordinating with title companies, inspectors, appraisers, and attorneys, ensuring compliance and timely closings.
Collaborated with mortgage lenders to secure financing options for clients, expediting the closing process.
Crafted listings that highlighted key property features, enhancing visibility and attracting potential buyers.
Hosted engaging open houses that showcased properties' unique features, increasing buyer interest and offers received.
Managed a diverse portfolio of properties, including residential homes, condominiums, and investment properties.
Leveraged social media platforms to expand online presence, connecting with potential clients and showcasing available properties.
Earned recognition as a top-performing agent within the brokerage, consistently exceeding sales targets and earning accolades from both clients and colleagues.
Reviewed and executed confidential documents, contracts and disclosures.
Licensed Realtor
Coldwell Banker
01.2015 - 09.2023
Sales associate for various builders, including customizing spec. homes and a variety of new home packages.
Coordinated appointments with builders, buyers, sellers, and other realtors to effectively showcase homes to prospective clients.
Educated buyers with construction and warranty processes.
Conducted comprehensive market analyses to determine optimal listing prices for sellers, maximizing profits while minimizing time on market.
Facilitated seamless transactions by coordinating with title companies, inspectors, appraisers, and attorneys, ensuring compliance and efficiency.
Collaborated with mortgage lenders to secure financing options for clients, expediting the closing process.
Wrote listings detailing and professionally highlighting property features to increase interest.
Hosted engaging open houses that showcased properties' unique features, increasing buyer interest and offers received.
Managed a diverse portfolio of properties, including residential homes, condominiums, and investment properties.
Leveraged social media platforms to expand online presence, connecting with potential clients and showcasing available properties.
Earned recognition as a top-performing agent within the brokerage, consistently exceeding sales targets and earning accolades from both clients and colleagues.
Outside Sales Representative
Aqua Industrial Ltd.
04.2014 - 03.2022
Engaged clients including Suncor, Syncrude, CNRL, Nexen, fostering collaboration and joint ventures through NABBA.
Managing existing customer base and generating new leads.
Engaged with Clients including Suncor, Syncrude, CNRL, Nexen, focusing with collaboration and joint ventures through NABBA.
Built strong business relationships by analyzing market climate and competitor pricing to tailor solutions.
Organized and planned daily sales activity to maximize productivity and meet client needs.
While visiting customer locations, evaluated requirements, demonstrated product offerings, updates, and proposed strategic solutions for diverse needs.
Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
<ul><li>Managing Germany, Italy, Spain, Sweden, Qatar, and India payroll.</li><li>Managing Hire to exit process for all countries.</li><li>Processing one-time payments like Retention bonus, sign-on bonus, Relocation expense, sales commission payments etc.</li><li>Updating master files with respect to assigned entities. (New hires, Termination, salary changes, cost center, department class changes).</li><li>Support HR processes related to onboarding, contract changes, terminations, and exit settlements in line with local legislation</li><li>Implemented end to end RSU/Stock option gain/ESPP program from payroll side for all regions.</li><li>Gross to net reconciliation.</li><li>Net payout reconciliation on employee wise.</li><li>Processing stock option (ESOP) taxation through payroll, ensuring accuracy by validating against the Share works report Remitting tax payments monthly within due dates to avoid penalties.</li><li>Processing third party payments (Insurance payments) once payroll is finalized.</li><li>Remitting pension contribution on quarterly basis for Italy.</li><li>Work with payroll service provider/ stake holders to ensure successful delivery of salary payments, compliance, and accounting.</li><li>Review month end /Quarter end closure and make salaries and accruals accounting properly.</li><li>Responsible for all payroll-related payments, forecast cash flow and cash requirement for the payroll.</li><li>Conduct payroll induction for new joiners for India.</li><li>Conduct monthly business review meetings with all service providers.</li><li>Part of product implementation team. (Care-lite tool) employee queries through ticket system.</li><li>Processing full and final settlement for terminated employees.</li><li>Validating investment proofs during year end.</li><li>Working on employee queries daily, responding within SLA.</li><li>Preparing capitalized R&D reports in the month end helps higher leaders to take strategic decisions.</li><li>Posting journal entries on NetSuite.</li><li>Preparing black-line reconciliation reports during the month end (Accrued vacation, accrued commission, Bonus, employee benefits, employee benefits advances).</li><li>Participate in global payroll projects, system testing, and process improvement initiatives.</li><li>Applications Knowledge: Workday, ADP Streamline, Oracle Net suite.</li><li>India Payroll-People work, Global Payroll-ADP Streamline and For Accounting Oracle Net suite.</li></ul> at Sprinklr India Private Limited<ul><li>Managing Germany, Italy, Spain, Sweden, Qatar, and India payroll.</li><li>Managing Hire to exit process for all countries.</li><li>Processing one-time payments like Retention bonus, sign-on bonus, Relocation expense, sales commission payments etc.</li><li>Updating master files with respect to assigned entities. (New hires, Termination, salary changes, cost center, department class changes).</li><li>Support HR processes related to onboarding, contract changes, terminations, and exit settlements in line with local legislation</li><li>Implemented end to end RSU/Stock option gain/ESPP program from payroll side for all regions.</li><li>Gross to net reconciliation.</li><li>Net payout reconciliation on employee wise.</li><li>Processing stock option (ESOP) taxation through payroll, ensuring accuracy by validating against the Share works report Remitting tax payments monthly within due dates to avoid penalties.</li><li>Processing third party payments (Insurance payments) once payroll is finalized.</li><li>Remitting pension contribution on quarterly basis for Italy.</li><li>Work with payroll service provider/ stake holders to ensure successful delivery of salary payments, compliance, and accounting.</li><li>Review month end /Quarter end closure and make salaries and accruals accounting properly.</li><li>Responsible for all payroll-related payments, forecast cash flow and cash requirement for the payroll.</li><li>Conduct payroll induction for new joiners for India.</li><li>Conduct monthly business review meetings with all service providers.</li><li>Part of product implementation team. (Care-lite tool) employee queries through ticket system.</li><li>Processing full and final settlement for terminated employees.</li><li>Validating investment proofs during year end.</li><li>Working on employee queries daily, responding within SLA.</li><li>Preparing capitalized R&D reports in the month end helps higher leaders to take strategic decisions.</li><li>Posting journal entries on NetSuite.</li><li>Preparing black-line reconciliation reports during the month end (Accrued vacation, accrued commission, Bonus, employee benefits, employee benefits advances).</li><li>Participate in global payroll projects, system testing, and process improvement initiatives.</li><li>Applications Knowledge: Workday, ADP Streamline, Oracle Net suite.</li><li>India Payroll-People work, Global Payroll-ADP Streamline and For Accounting Oracle Net suite.</li></ul> at Sprinklr India Private Limited