Sheldon Hernandez
Nanuet,NY
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
2
2
years of professional experience
Work History
Cashier
Davivienda Bank
Bogata, Colombia
03.2023 - 03.2024
- Balanced daily transactions on a computerized point-of-sale system.
- Issued receipts, refunds, credits or change due to customers.
- Followed company security procedures for handling large sums of money.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Ensured compliance with all safety regulations within the store environment.
Intern
SENA
Bogota, Colombia
01.2023 - 01.2024
- Maintained accurate records of all activities performed throughout internship period.
- Prepared reports summarizing project progress and results for management review.
- Analyzed company's expenditures and developed financial models.
Warehouse Assistant
Atlantis Computing
Bogota, Colombia
06.2022 - 12.2022
- Organized materials on pallets according to size, weight, and type of item.
- Utilized barcode scanner to accurately track all goods entering or leaving the warehouse.
- Assisted in developing strategies for improving efficiency of daily operations.
- Ensured compliance with company policies regarding proper storage of hazardous materials.
- Managed weekly cycle counts to ensure accurate inventory levels are maintained.
Restaurant Waiter
No Mames Guey
Bogota, Colombia
01.2022 - 12.2022
- Assisted guests with making food and beverage selections.
- Took accurate food and drink orders, using a POS ordering software system.
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
Education
Tecnico En Servicios Comerciales Y Financieros - Comercio Y Finanzas
SENA
Bogota, Colombia03-2024
High School Diploma -
Carlos Arango Velez
Bogota11-2022
Skills
- Cash Register Operation
- Customer Assistance
- POS Systems
- Drawer balancing
- Payment Processing
- Cash Handling
- Customer Service
- Payment Collection
Timeline
Cashier
Davivienda Bank
03.2023 - 03.2024
Intern
SENA
01.2023 - 01.2024
Warehouse Assistant
Atlantis Computing
06.2022 - 12.2022
Restaurant Waiter
No Mames Guey
01.2022 - 12.2022
Tecnico En Servicios Comerciales Y Financieros - Comercio Y Finanzas
SENA
High School Diploma -
Carlos Arango Velez
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