Sheldon Ivory
Overland Park,KS
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
9
9
years of professional experience
Work History
Lead Auto Body Technician/Estimator
Mccarthy Morse Chevrolet
10.2020 - Current
- Inspected vehicles to determine extent of damage and create repair plans
- Performed quality checks on finished repairs before returning vehicle to customer
- Maintained inventory of supplies needed for auto body repairs, such as paint, sandpaper, and tools
- Checked quality of repairs and overall vehicle safety with thorough tests and inspections
- Communicated with customers about their repair needs, providing accurate estimates and timeframes for completion
- Collaborated with other technicians to complete larger repair projects quickly
- Presented cost estimates to clients in clear and concise manner during proposal meetings
- Managed multiple concurrent estimating projects while maintaining strict deadlines
- Collaborated with other departments such as purchasing, scheduling, or accounting for accurate estimation results
- Fostered positive work environment promoting employee engagement
- Resolved conflicts between team members professionally
- Maintained open communication channels within organization
Laborer Foreman
CnC Custom Masonry
06.2016 - 10.2020
- Supervised and coordinated activities of construction laborers on various job sites
- Implemented preventative maintenance programs for tools and equipment utilized on job sites
- Managed conflicts among team members professionally while ensuring fair resolutions were achieved
- Evaluated performance of laborers under supervision, providing constructive feedback
- Identified opportunities for process improvements within workflows that could increase efficiency without sacrificing quality
- Ordered necessary supplies and equipment for projects as needed
- Conducted daily briefings with crew members to discuss project progress, schedules, and expectations
Education
Bachelor of Science (B.S.) - Athletic Health Care
Benedictine College
Atchison, Ks05.2020
Skills
- Excellent work ethic
- Operations Management
- Performance Management
- Financial records oversight
- Customer Relationship Management
- Team Leadership
- Time Management
- Negotiations
Timeline
Lead Auto Body Technician/Estimator
Mccarthy Morse Chevrolet
10.2020 - Current
Laborer Foreman
CnC Custom Masonry
06.2016 - 10.2020
Bachelor of Science (B.S.) - Athletic Health Care
Benedictine College
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