Sheldon McGowan

My current duties as a dental assistant at Downtown Dental include:

• Collecting insurance information from patients

• Filing and submitting insurance claims

• Informing patients of their insurance benefits

• Calling to discuss claim decisions and explanation of benefits with patients and insurance companies

Other duties:

• Assisting the doctor with procedures

• Providing patient care information

• Checking patients in and updating medical history

• Answering the phone and scheduling appointments

My duties at Greater Chattanooga Orthodontics varied as I worked multiple positions which included:

• Scheduling new patients

• Assisting the doctor with examinations

• Consulting with new patients about their exams

• Discussing insurance for orthodontic coverage with patients

• Gathering information from patients to file insurance claims

• Chair side assistant