Sheldon Wilkerson
Summary
Dedicated professional with expertise in customer service and communication. Proven track record in enhancing client satisfaction and streamlining operations in high-pressure settings.
Overview
2
2
years of professional experience
Work History
Massage Therapist Intern
Purfect Touch Mobile Massage
Los Angeles, California
10.2025 - Current
- Organized and maintained cleanliness of massage equipment and supplies to support efficient operations.
- Conducted follow-ups with clients post-appointment to gather feedback on their experience and enhance service quality.
- Supported licensed therapists in client intake and assessment processes to ensure comprehensive care.
Delivery/Driver
Uber Eats
Los Angeles, California
02.2024 - Current
- Delivered goods on schedule while following speed limits and traffic regulations.
- Delivered food to customers in designated areas, ensuring satisfaction with timely service.
- Followed navigation routes to ensure timely deliveries.
Mobile/Catering Cook
SW Catering Service
Los Angeles, California
08.2024 - 09.2025
- Prepared diverse menu items according to precise recipes, enhancing meal quality and consistency.
- Set up work stations for opening, streamlining prep process and optimizing service readiness.
- Ensured cleanliness and organization of food preparation areas to support efficient operations.
Education
Some College (No Degree) - Pilot Program
Glendale Community College
Glendale, CA05-2026
Skills
- Customer service
- Communication skills
- Order picking and processing
- GPS and route planning
- Route planning
- Defensive driving
Timeline
Massage Therapist Intern
Purfect Touch Mobile Massage
10.2025 - Current
Mobile/Catering Cook
SW Catering Service
08.2024 - 09.2025
Delivery/Driver
Uber Eats
02.2024 - Current
Some College (No Degree) - Pilot Program
Glendale Community College