Sheleah Gibbs
Atlantic City,NJ
Summary
Proven track record in enhancing student safety and efficiency at Pleasantville Board Of Education by optimizing transportation routes and implementing emergency protocols. Demonstrates exceptional patience, empathy, and adherence to traffic laws. Achieved significant improvements in route planning, contributing to a more reliable service. Skilled at assisting drivers with maintaining order and keeping students safe when boarding, riding and disembarking from the bus. Certified in First Aid and CPR. Hardworking bus attendant with expertise in emergency response, behavior monitoring and student relations. Good interpersonal, communication and conflict resolution skills. Attentive School Bus Aide offering [Number]+ years of experience focused on helping students, maintaining safety and keeping accurate records. Knowledgeable about wheelchair assistance, proper restraints and travel procedures. Energetic and friendly Bus Attendant with [Number] years of experience supervising passengers for safe and positive experiences. Demonstrated proper use of wheelchair lift and orthopedic devices. Maintained clean and sanitary school bus through regular, scheduled checks.
Overview
21
21
years of professional experience
Work History
School Bus Aide
Pleasantville Board Of Education
Pleasantville, NJ
02.2014 - Current
- Helped students with physical and mental disabilities to board, disembark and ride bus.
- Documented disciplinary and behavioral incidents in tailored reports.
- Built and maintained positive relationships with teachers, students and parents.
- Responded to emergency situations with speed and full knowledge of first aid, CPR and bus policies.
- Increased efficiency in route planning through collaboration with the school transportation department to optimize timing and minimize delays.
- Facilitated smooth transitions between home, school, and extracurricular activities by coordinating transportation schedules with other aides and drivers.
- Played an active role in school community by attending and providing support at various school events, meetings, and activities.
- Completed daily attendance logs for all routes.
- Supervised loading/unloading zones at schools, ensuring safety for both students and surrounding traffic.
Security Officer
Golden Nugget Casino
Atlantic City, NJ
06.2018 - 08.2018
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Sales Associate
Ralph Lauren
Atlantic City, NJ
09.2013 - 02.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Spa Attendant
Red Door Spa
Atlantic City, NJ
10.2007 - 11.2009
- Supported front desk operations including booking appointments, greeting guests upon arrival, processing payments accurately while maintaining confidentiality of client information.
- Assisted estheticians and massage therapists in setting up rooms and stations with supplies.
- Trained new employees in best practices for customer service, cleanliness, and product knowledge within the spa environment.
- Improved customer satisfaction by providing exceptional service and maintaining a clean, organized spa environment.
- Developed positive working relationships with team members through effective communication and collaboration strategies.
- Replenished locker room linens, robes and sandals to maintain adequate supplies for guests.
Childcare Provider
Childcare Network
Atlantic City, NJ
03.2005 - 06.2007
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
Cashier
Paradise Shop
Atlantic City, NJ
04.2004 - 01.2005
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Food Runner
Trump Taj Mahal Casino Hotel
Atlantic City, NJ
01.2003 - 03.2004
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other food runners to deliver orders accurately.
- Delivered correct food items to tables according to order documentation.
- Cleaned and sanitized food preparation and serving areas.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Education
High School Diploma -
Atlantic City High School
Atlantic City, NJ06.1999
Skills
- Traffic laws compliance
- Patience and Empathy
- Reliability and punctuality
- Child Supervision
- Bus Cleaning
Timeline
Security Officer
Golden Nugget Casino
06.2018 - 08.2018
School Bus Aide
Pleasantville Board Of Education
02.2014 - Current
Sales Associate
Ralph Lauren
09.2013 - 02.2014
Spa Attendant
Red Door Spa
10.2007 - 11.2009
Childcare Provider
Childcare Network
03.2005 - 06.2007
Cashier
Paradise Shop
04.2004 - 01.2005
Food Runner
Trump Taj Mahal Casino Hotel
01.2003 - 03.2004
High School Diploma -
Atlantic City High School