Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Personal Information
Timeline
Hi, I’m

Shelee Hayden

Mesa,AZ

Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Successful Flight Attendant with strong dedication to safety and customer service. Smart and polished with dynamic interpersonal skills. Known for excellent service and friendly, personable attitude.

Although I enjoy my flight career, I am ready for a change to help others live their best life.

I am deeply passionate about health and wellness and committed to finding valuable resources that empower others to achieve their healthiest selves. Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.

Overview

38
years of professional experience
1
Certification

Work History

American Airlines
Dallas, TC

Flight Attendant
04.1987 - Current

Job overview

  • Ensured passenger safety through thorough pre-flight briefings and emergency procedure demonstrations.
  • Assisted passengers with boarding, ensuring timely and organized entry into the aircraft.
  • Responded to passenger inquiries, providing accurate information and exemplary customer service.
  • Managed in-flight services, distributing food and beverages while maintaining a clean cabin environment.
  • Collaborated with crew members to maintain effective communication throughout the flight operations.
  • Monitored cabin conditions, addressing any issues that arose during the flight promptly.
  • Trained new flight attendants on safety protocols and service standards specific to American Airlines.

Education

Fruita Monument High School

University Overview

Colorado Mesa University
Grand Junction, CO

from General Studies

University Overview

Skills

Excellent customer service, punctuality, safety, medical situations, including certificate of CPR on adults and infants

FAA Security Knowledge

Use of fire extinguisher and firefighting

  • Emergency procedures
  • Multitasking and organization
  • Strong work ethic
  • Self defense training
  • Customer relation management

Certification

CPR Certified

Self defense Training

Product inspections

First aid training

Knowledge and use of emergency equipment

AED knowledge of use

Team building training

  • [Area of certification] Training - [Timeframe]
  • [Area of certification], [Company Name] - [Timeframe]

Affiliations

Affiliations
  • Family functions
  • Yoga
  • Hiking
  • Attending Church
  • Researching
  • Health and wellness

Personal Information

Personal Information

Timeline

Flight Attendant
American Airlines
04.1987 - Current
Fruita Monument High School
Colorado Mesa University
from General Studies

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Shelee Hayden