SHELIA GORDON
Dallas,TX
Summary
IT Information Application Professional with over 20 years of experience specializing in application data and information security access. My greatest strengths are working independently, communicating with management at various levels of the organization, analytical abilities, as well as creating procedural documentation and presentations.
Overview
30
30
years of professional experience
Work History
Information Application Analyst
Bank of America
12.1990 - 05.2021
- Administration and maintenance of application data integrity and data security for Asset Management/Operations
- Creating and maintaining security profiles specific to job roles and responsibilities, and requested access to Servers and datasets on as needed bases
- Work with programmers and associates to identify and resolve access issues
- Acted as Disaster Recovery liaison for department
- Utilized Tableau to analyze, maintain and update access profiles descriptions
- Administered SOX quarterly reviews to ensure associate access levels were accurate for job roles
- Worked on Self-Identified Audits for the application, ensuring that the application is performing within the guidelines to meet Risk and Compliance management standards
- Created training manuals for Outsourced associates in India
- Managed 3 associates which provided support for establishing application Network printer setups and coordinating printer moves, in addition maintained internal application officer codes, and application code updates which ensured the integrity of application data and processes.
- Assisted in identifying gaps between business requirements and application capabilities and recommend action steps.
- Supported daily operations and system maintenance procedures.
Education
High School Diploma -
Franklin Delano Roosevelt
Dallas, TxSkills
- Business Process Improvements – Create procedural documentation and implementation
- Project Scheduling – Manage projects through successful completion and on time
- Microsoft
- Training Initiatives
- Database Maintenance
- Requirements Specifications
Timeline
Information Application Analyst
Bank of America
12.1990 - 05.2021
High School Diploma -
Franklin Delano Roosevelt
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