Shelia Phillips

• Reconcile controlled substance prescriptions which includes the processing of faxes and escribe prescriptions.
• Maintain prescriptions per (SOP) standard operating procedures
• Maintain prescriber files by updating personal information.
• Process prescriptions in the dispensing and faxing systems
• Follow up with Hospice/Prescriber to clear any fax or.

escribe issues or discrepancies

• Respond to all email requests and phone calls regarding

Cll medication.

• Interpret hand written and typed information from faxed

prescriptions, including reading sig codes

• Work independently
• Transition inbound controlled substances faxes to hard copy on file
• Maintain production by achieving 60 to 100 inbound and outbound calls daily to obtain prior authorization for the prescriptions.
• Worked from home for two years, with high speed. internet.
• Made outbound calls to different Hospice to get preauthorization for medication prescriptions for the Hospice patients

• Did all the tours for the company
• Trained supervisors and new hires
• Interact with corporate when the (SOP) Standard Operating Procedures changes
• Work with management team to change processes and procedures
• Supervised the staging department
• Generated all the medication orders to be filled
• Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory
• Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system
• Prepared sterile intravenous admixture compounds under the direct supervision of a pharmacist
• Maintained a aseptic working environment while compounding different types of intravenous admixture solution
• Accuracy assembles, verify and inspects products components, and equipment while compounding
• Subject matter expert
• cycle count

• Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
• Verified patients' identities at pickup to prevent sale of wrong medications.
• Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
• Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
• Received, reviewed, dispensed and labeled over 100 prescriptions daily.
• Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.