Shelia Redden
Sauk Village,IL
Summary
Dedicated Healthcare Professional committed to providing high-quality service by listening to Patients and responding quickly to satisfy needs. Strong interpersonal skills with a clear grasp of best practices for dealing with difficult and challenging situations
Overview
5
5
years of professional experience
Work History
Childcare Provider
Illinois Action For Children
Chicago, IL
03.2025 - Current
- Built trust through ongoing communication regarding child development.
- Oversaw sanitation of various items and surfaces to ensure a germ-free environment.
- Designed creative crafts to maintain children's interest.
Account Executive
US Medical Lab
Chicago, IL
07.2022 - Current
- Administer COVID test to patients and provide my URL to make a phone call or chat video call with telehealth representative
Caregiver
Help At Home Caregivers
Homewood, IL
11.2019 - Current
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming
- Assisted patients with self-administered medications
- Identified needs and coordinated plans for travel and out-of-town functions
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information
- Transported individuals to events and activities, medical appointments, and shopping trips
- Provided compassionate and patient-focused care to cultivate well-being
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities
Picker/Packer
Amazon
Monee, IL
09.2023 - 01.2024
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
Education
Associate of Science -
Post University
Waterbury, CT08.2020
No Degree - Health Administration
University of Phoenix Health
Phoenix, AZ03.2018
High School Diploma -
Elkhart Central High School
Elkhart, IN06.1995
Skills
- Basic Medical Terminology
- HIPPA Guidelines
- Productivity Standards
- Efficient Service
- Policy and Procedure Adherence
Timeline
Childcare Provider
Illinois Action For Children
03.2025 - Current
Picker/Packer
Amazon
09.2023 - 01.2024
Account Executive
US Medical Lab
07.2022 - Current
Caregiver
Help At Home Caregivers
11.2019 - Current
Associate of Science -
Post University
No Degree - Health Administration
University of Phoenix Health
High School Diploma -
Elkhart Central High School