SHELIA WILLIAMS
Summary
Enthusiastic, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding. Motivated to learn, grow and excel.
Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Overview
3
3
years of professional experience
Work History
Waitress
Sea Garden Restaurant
Independence Village
02.2023 - Current
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed and reset tables to keep dining room and work areas clean.
Janitorial Worker
George Murray Bus Terminal
Independence Village
12.2022 - 01.2023
- Swept hard surface floors using broom or push broom dust mop.
- Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
- Damp-mopped hard floors to clean and remove residue or spillage.
- Kept building spaces premises clean inside and outside.
Education
High School - General Studies
Toledo Community High School
Skills
- Excellent work ethic
- Good telephone etiquette
- Verbal and written communication
- Flexible & Adaptable
- Organization and Time management
- Customer Service
- Detail-oriented
- Self-motivated professional
- Positive Team Player
- Task Prioritization
- Productivity and Time Management
- Conscientious and Detail-Oriented
- Team Player
- Warm and Friendly
- Accuracy and Efficiency
- Guest Satisfaction
Timeline
Waitress
Sea Garden Restaurant
02.2023 - Current
Janitorial Worker
George Murray Bus Terminal
12.2022 - 01.2023
High School - General Studies
Toledo Community High School