Shelimar Pomales Urrutia
1510 E Georgia St Lot 121 Bartow ,FL
Summary
Dedicated housekeeping professional with a proven track record at Disneyland Hotel, excelling in team collaboration and customer service. Enhanced guest satisfaction through efficient cleaning protocols and meticulous attention to detail. Skilled in bathroom sanitation and inventory management, consistently maintaining high cleanliness standards while optimizing resource usage.
Overview
9
9
years of professional experience
Work History
Housekeeper
Disneyland Hotel
Kissimmee, FL
02.2026 - Current
- Conducted regular inspections of rooms for maintenance issues, reporting findings promptly.
- Implemented efficient cleaning schedules, optimizing time management during shifts.
- Trained new staff on cleaning protocols and safety procedures, fostering a collaborative environment.
- Enhanced guest experiences by responding swiftly to requests and special accommodations.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Laundry Attendant
Starbridge Hotel
Winter Haven, FL
06.2024 - 01.2026
- Operated washers and dryers, ensuring optimal performance for guest laundry services.
- Sorted, processed, and folded linens to maintain hotel standards of cleanliness and presentation.
- Monitored inventory levels of detergents and supplies, facilitating timely replenishment orders.
- Adhered to safety protocols while handling chemical agents used in laundry processes.
Housekeeping Supervisor
Saddle Creek Corporation
08.2022 - 06.2023
- Oversaw daily housekeeping operations, ensuring high standards of cleanliness and guest satisfaction.
- Trained and mentored staff on best practices for efficient cleaning procedures and safety protocols.
- Managed inventory levels of cleaning supplies, optimizing usage and reducing waste.
- Conducted regular inspections to maintain compliance with health and safety regulations.
Production Worker
Flanders Filters
Bartow, FL
07.2020 - 10.2021
- Operated production machinery to assemble high-quality filters efficiently.
- Conducted quality checks to ensure compliance with safety and operational standards.
- Assisted in maintaining inventory levels, supporting smooth workflow processes.
- Collaborated with team members to optimize production line efficiency and reduce downtime.
Housekeeper
Holiday Inn Hotel Sandton
06.2017 - 08.2019
- Cleaned and sanitized guest rooms, ensuring adherence to hotel cleanliness standards.
- Managed laundry operations, maintaining efficiency in processing linens and towels.
- Assisted in inventory management of cleaning supplies, contributing to cost-effective practices.
- Collaborated with team members to uphold high standards of customer service and satisfaction.
Skills
Teamwork
Housekeeping
Customer service
Bathroom cleaning
Timeline
Housekeeper
Disneyland Hotel
02.2026 - Current
Laundry Attendant
Starbridge Hotel
06.2024 - 01.2026
Housekeeping Supervisor
Saddle Creek Corporation
08.2022 - 06.2023
Production Worker
Flanders Filters
07.2020 - 10.2021
Housekeeper
Holiday Inn Hotel Sandton
06.2017 - 08.2019