SHELINA LALANI
Hoover,AL
Summary
Driven and detail-oriented professional with experience as a Assistant store manager at a Gas Station, where I honed my cash handling and customer service skills. Demonstrated a strong work ethic and integrity, achieving customer service excellence through patience and empathy. Excelled in maintaining accuracy in transactions and ensuring a clean environment,
contributing to a positive customer experience.
Overview
11
11
years of professional experience
Work History
Assistant Sales Manager
Crystal Enterprises
Birmingham, AL
02.2019 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
Montessori Teacher
Generation 2 Generation
Karachi,Pakistan
02.2011 - 11.2012
- Prepared classroom and materials according to montessori pedagogy and needs of children.
- Monitored and tracked children's progress on daily, weekly and monthly basis.
- Conducted conferences to establish and maintain consistent and clear communication with parents.
- Developed and implemented individualized learning plans, group lesson plans and classroom activities consistent with instructional guidelines.
- Contributed significantly to school-wide initiatives by participating in committees focused on curriculum development, assessment strategies, or special events planning.
- Increased parental involvement in their child''s education by maintaining open communication channels and hosting parent-teacher conferences regularly.
- Contributed positively to school community and fully supported school mission and goals.
- Worked cooperatively with staff to provide training, support, guidance and constructive feedback.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Coordinated with other teachers to develop lesson plans focused on intellectual, emotional, and social development.
Education
Udemy Excel
Online Degree
Birmingham, AL05.2023
Microsoft Office
World Memon Foundation Community
Karachi, Pakistan 12.2016
Microsoft Office
World Memon Foundation Community
Karachi, Pakistan 10.2012
High School Diploma -
Excellence Publice School
Karachi, Pakistan2006
Skills
Cash Handling
Work Ethic and Integrity
Customer Service
Organizational abilities
Inventory Control
Customer Assistance
Languages
Urdu, Hindi, Gujarati
Native or Bilingual
English
Professional Working
Timeline
Assistant Sales Manager
Crystal Enterprises
02.2019 - 02.2022
Montessori Teacher
Generation 2 Generation
02.2011 - 11.2012
Udemy Excel
Online Degree
Microsoft Office
World Memon Foundation Community
Microsoft Office
World Memon Foundation Community
High School Diploma -
Excellence Publice School