Shelisa York
Brigham City
Summary
Seasoned in navigating regulatory environments, with a strong background in ensuring compliance across diverse sectors. Possess deep understanding of legal codes, law requirements, and ethics complemented by skills in legal writing and policy development. A lifelong learner, I am willing to complete any certifications required and am studying options currently (CHC, IAP, Medical Coding, etc).
Overview
26
26
years of professional experience
11
11
years of post-secondary education
Work History
Licensing Compliance Specialist
Utah Department of Health and Human Services
Salt Lake City
06.2022 - Current
- Understand and apply Utah statutes, rules, and regulations to ensure compliance with state health regulations and laws.
- Conduct audits to assess adherence to regulatory standards.
- Perform inspections of physical locations to ascertain at-risk health and safety items for remediation.
- Audit stakeholders’ adherence to regulatory standards by reviewing compliance documentation for accuracy and issuing written reports of findings.
- Check records for required content/ signatures.
- Review, update, and/or advise stakeholders on needed policies and procedures to ensure compliance and minimize risk.
- Issue corrective action plans with and without civil money penalties and ensure follow through.
- Participate in administrative hearings on appeals and negotiating resolution.
- Audit and assist with creation of policies and procedures to ensure minimum health and safety requirements.
- Interview staff and clients of licensed providers to ensure client rights are not being violated, and that providers are adhering to their policies while keeping health/safety requirements to an exemplary standard.
- Consistently maintain positive working relationships with all stakeholders.
- Provide support to the department by assisting with special assignments and projects.
- Monitor changes in relevant legislation and advise management of proposed necessary actions during open comment periods.
Prevention Plan Manager-DJJYS
State Department of Health and Human Services
Salt Lake City
11.2019 - 06.2022
- Directed resource initiatives to families to improve community well-being and access to services.
- Oversaw and created staff training to enhance service delivery and program effectiveness.
- Coached, mentored and trained team members in order to improve their job performance.
- Established and trained processes to ensure efficient workflow throughout the organization.
- Developed and implemented strategies to increase client engagement through a variety of evidence-based practices and goal setting.
- Facilitated community outreach efforts to raise awareness of available services.
- Complete a variety of initial screeners and assessments to determine both delinquency and mental health risks.
- Mitigate and/or respond to crisis situations.
- Maintain a broad knowledge of community and professional supports.
- Initiate and maintain positive working relationships with stakeholders/community partners.
Northern Region Program Administrator—EDO
Utah Department of Health and Human Services
Salt Lake City
10.2016 - 11.2019
- Created and implemented a grant-funded program and regional budget to create a system of care across multiple agencies, divisions, and community programs throughout all involved counties (Davis, Weber, Morgan, Box Elder, Cache, and Rich).
- Supervised employees working with Utah’s highest risk clients (involved in three or more state agencies) to increase access to services and decrease out of home placements.
- Wrote job descriptions and participated in candidate selection as well as employee discipline methods and follow through.
- Coordinated program activities across multiple departments within state health services to reduce silos for clients’ access to care.
- Developed training materials, implemented and trained staff on evidence-based practices.
- Managed scheduling and logistics for community outreach events, conferences, and stakeholder meetings.
- Assisted in budget preparation, grant writing, and resource allocation while working towards breaking down system barriers to increase clients’ access to programs.
- Streamlined communication between stakeholders (various state and community partners) to enhance program effectiveness ensuring efficient and cost-effective operations.
- Managed day-to-day operations associated with running a successful program.
- Implemented quality assurance processes to ensure accuracy in data collection methods used by staff members working on various projects within the scope of the program.
- Provided administrative support for program planning, implementation, and evaluation activities.
- Reviewed contracts between vendors and organizations providing services under the auspices of the program.
- Developed strategies for improving service delivery mechanisms associated with programs activities through proposed legislation (or removal of the same).
- Drafted documents such as proposals, reports, presentations, memorandums or letters related to programs operations.
Juvenile Probation Officer
State of Utah District Courts
Brigham City
11.1999 - 12.2016
- Worked with youth and families to increase skills and competency while moving them toward positive growth.
- Maintain proficiency in reading, understanding, and applying the laws in the state of Utah.
- Write grammatically correct and concise court reports to verbally present facts, findings, and researched solutions to the court.
- Write manuals, teach courses, and keep accurate records in line with policies and procedures while maintaining strict confidentiality.
- Motivational interviewing
- Review police reports, write petitions, affidavits, warrants, and orders to show cause.
- Monitored attendance in school and treatment programs to promote accountability.
- Facilitated group learning to address behavioral issues and encourage positive choices.
- Documented case notes and maintained accurate records in compliance with legal standards.
- Enforcing sanctions when necessary.
- Promoting positive behavior change through reinforcement techniques such as rewards systems.
- Conducting investigations into the backgrounds of juveniles and their families and writing complete social summaries.
- First District Court Education Liaison for three years which included working within a limited budget to create educational events for staff, working on statewide conference committees, procuring speakers, and running employee incentive programs.
Education
Certified And Court Rostered Mediator - Mediation
University of Utah
Salt Lake City, UT 02.2025 - 12.2025
Master of Science - Professional Communication
Weber State University
Ogden, UT 12.2011 - 04.2013
Bachelor of Science - Psychology
Weber State University
Ogden, UT 08.1995 - 12.1999
Bachelor of Science - Criminal Justice
Weber State University
Ogden, UT 08.1995 - 12.1999
Skills
- Auditing and compliance
- Organizational communication
- Negotiation
- Understanding and apply legislative rules and laws
- Legal terminology proficient
- Stakeholder engagement
- Conflict resolution
- Attention to detail
- Training delivery
- Corrective actions
- Interviewing techniques
- Process improvement
Timeline
Certified And Court Rostered Mediator - Mediation
University of Utah
02.2025 - 12.2025
Licensing Compliance Specialist
Utah Department of Health and Human Services
06.2022 - Current
Prevention Plan Manager-DJJYS
State Department of Health and Human Services
11.2019 - 06.2022
Northern Region Program Administrator—EDO
Utah Department of Health and Human Services
10.2016 - 11.2019
Master of Science - Professional Communication
Weber State University
12.2011 - 04.2013
Juvenile Probation Officer
State of Utah District Courts
11.1999 - 12.2016
Bachelor of Science - Psychology
Weber State University
08.1995 - 12.1999
Bachelor of Science - Criminal Justice
Weber State University
08.1995 - 12.1999