Sheliza Gomes
Supervisor
Schenectady,NY
Summary
Dynamic Supervisor with a proven track record at Colombia Memorial Hospital, excelling in staff management and training. Enhanced team productivity by streamlining workflows and implementing safety protocols, resulting in a significant reduction in workplace accidents. Strong problem-solving skills and a commitment to employee development fostered a motivated and efficient team environment.
Overview
11
11
years of professional experience
Work History
Supervisor
Colombia Memorial Hospital
05.2024 - 11.2024
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Maintained database systems to track and analyze operational data.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Created and managed project plans, timelines and budgets.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Developed standard operating procedures to enhance workflow consistency and staff accountability.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
- Implemented cost-saving measures, significantly reducing operational expenses.
- Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Supervisor
Ellis Medicine Hospital
12.2020 - 03.2024
- Supervised daily operations, ensuring compliance with hospital protocols and standards.
- Coordinated staff schedules to optimize resource allocation and enhance patient care delivery.
- Implemented training programs for new hires, improving team performance and service quality.
- Monitored patient flow to streamline processes and reduce wait times within the department.
- Conducted performance evaluations, providing constructive feedback to promote professional development.
- Collaborated with multidisciplinary teams to address operational challenges and improve efficiency.
- Developed standard operating procedures to enhance workflow consistency and staff accountability.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
- Gathered, organized and input information into digital database.
- Created and managed project plans, timelines and budgets.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
JEWEL TAGGER
VERY GOLD LLC
01.2014 - 09.2020
- Operated tagging machinery to enhance production efficiency and accuracy.
- Ensured compliance with quality control standards through detailed inspections of tagged products.
- Collaborated with team members to streamline tagging processes and minimize downtime.
- Trained new staff on proper tagging techniques and safety protocols, fostering a productive work environment.
- Developed strategies for effective inventory management, improving overall workflow efficiency.
- Analyzed tagging procedures and recommended enhancements to optimize performance and reduce errors.
- Applied extensive attention to detail when analyzing each item''s characteristics before selecting appropriate tags.
Supervisor for Manufacturing
RAB Lighting
02.2016 - 03.2019
- Oversaw daily operations, ensuring adherence to safety and quality standards.
- Implemented process improvements, enhancing workflow efficiency across teams.
- Mentored junior staff, fostering skill development and knowledge sharing.
- Coordinated maintenance schedules for equipment, minimizing downtime and disruptions.
- Conducted performance evaluations, providing constructive feedback to team members.
- Managed inventory levels, optimizing stock availability and reducing waste.
- Developed training programs, enhancing employee competencies and operational effectiveness.
- Collaborated with cross-functional teams to align objectives and drive project success.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Maintained database systems to track and analyze operational data.
Education
High School Diploma -
Stewarteville Secondary
Guyana04-2004
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Complex Problem-solving
- Strategic planning
- Employee motivation
- Staff development
- Team building
- Operations management
- Process monitoring and improvement
- Project management
- Schedule development
- Industrial hygiene
- Coaching and mentoring
- Policy and procedure development
- Task delegation
- Quality control
- Documentation and reporting
- Workflow management
- Employee development
- Teamwork and collaboration
- Problem-solving
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Reliability
- Goal setting
- Team leadership
- Inventory management
Timeline
Supervisor
Colombia Memorial Hospital
05.2024 - 11.2024
Supervisor
Ellis Medicine Hospital
12.2020 - 03.2024
Supervisor for Manufacturing
RAB Lighting
02.2016 - 03.2019
JEWEL TAGGER
VERY GOLD LLC
01.2014 - 09.2020
High School Diploma -
Stewarteville Secondary