Shell Davis
Arcadia
Summary
Dynamic community outreach professional with proven skills in relationship building, event planning, and volunteer coordination. Known for enhancing community participation and fostering partnerships that drive organizational success.
Overview
10
10
years of professional experience
Work History
Volunteer and Community Outreach Coordinator
Arcadia-DeSoto Habitat for Humanity
Arcadia, Fl
03.2025 - 05.2026
- Recruited, coordinated, and managed volunteers for home-building projects, fundraising initiatives, and community events
- Planned and executed community outreach campaigns that increased public awareness, volunteer participation, and donor engagement.
- Developed and maintained relationships with local businesses, civic organizations, community leaders, and stakeholders.
- Managed social media platforms and created engaging content to promote programs, events, and organizational impact.
- Organized and led fundraising events, volunteer appreciation activities, and community engagement initiatives.
- Served as a primary public representative of the organization, strengthening community partnerships and enhancing the organization's local reputation.
- Collaborated across departments to support strategic goals, increase visibility, and drive community involvement.
- Recognized for exceptional relationship-building skills and becoming a trusted, highly visible ambassador for the organization within the community.
- Engaged with local businesses to secure donations of materials, strengthening community partnerships and resources.
Server
Country Cafe and Behind the Fence
Arcadia, FL
02.2024 - 03.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted in training new staff on menu items and service standards.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Maintained cleanliness and organization of dining area throughout shifts.
- Processed customer payments efficiently using point-of-sale system.
- Resolved customer complaints promptly, enhancing overall guest satisfaction.
Phone Representative
Lucky Car Cashout
Arcadia, FL
06.2023 - 12.2024
- Managed inbound customer inquiries, providing accurate information regarding vehicle cashout procedures.
- Handled difficult situations calmly, utilizing conflict resolution techniques for successful outcomes.
- Retained dissatisfied customers by offering tailored solutions that addressed their specific needs or issues comprehensively.
- Resolved customer complaints efficiently, enhancing overall satisfaction and retention rates.
- Utilized CRM software to document interactions and track customer follow-ups effectively.
- Collaborated with cross-functional teams to streamline processes and improve service delivery.
Community Disaster Outreach Coordinator
Arcadia Main Street Program
Arcadia, FL
09.2022 - 03.2023
- Coordinated community outreach initiatives to enhance local engagement and support for small businesses.
- Developed and implemented marketing strategies to promote events and programs, increasing participant involvement.
- Established partnerships with local organizations to foster collaboration and resource sharing within the community.
- Organized volunteer recruitment efforts, enhancing program capacity and community participation in events.
- Conducted surveys to gather feedback, refining outreach strategies based on community needs and preferences.
- Monitored progress towards outreach goals regularly, making adjustments as needed to ensure continued success of initiatives.
- Improved access to resources for underprivileged communities by connecting them with essential services offered by partner agencies.
- Developed network relationships with industry professionals to enhance community awareness and promote services.
Office & Production Manager
Color World Housepainting
Columbus, OH & Sarasota, FL
04.2016 - 12.2021
- Oversaw daily production operations, ensuring adherence to quality standards and timelines.
- Collaborated with contractors to optimize workflow processes and resource allocation.
- Trained and mentored staff, fostering a culture of continuous improvement and safety awareness.
- Conducted regular performance evaluations, identifying areas for skill development and process enhancement.
- Coordinated scheduling of painting crews to maximize efficiency across multiple projects simultaneously.
- Analyzed production metrics to identify trends, driving strategic improvements in operational performance.
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
- Sourced materials to keep up with production goals and meet customer demands.
Education
GED -
Lyman Memorial High School
Lebanon, CTCNA - Nursing Education
New London School of Nursing Assistance
New London, CT10-2004
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Leadership qualities
- Community service
- Adaptability and dependability
- Relationship building
- Community engagement
- Event planning
- Social media management
- Telephone etiquette
Timeline
Volunteer and Community Outreach Coordinator
Arcadia-DeSoto Habitat for Humanity
03.2025 - 05.2026
Server
Country Cafe and Behind the Fence
02.2024 - 03.2025
Phone Representative
Lucky Car Cashout
06.2023 - 12.2024
Community Disaster Outreach Coordinator
Arcadia Main Street Program
09.2022 - 03.2023
Office & Production Manager
Color World Housepainting
04.2016 - 12.2021
GED -
Lyman Memorial High School
CNA - Nursing Education
New London School of Nursing Assistance