Eshell Holland
Mesquite
Summary
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Skilled pharmacy technician with solid experience in retail and hospital pharmacy settings. Possess strong knowledge of medication dispensing, inventory management, and regulatory compliance. Demonstrated capability in improving pharmacy operations efficiency and enhancing patient care through effective communication and teamwork. Contributed to reducing prescription errors and streamlining workflow processes for better service delivery.
Overview
9
9
years of professional experience
Work History
Pharmacy Technician
Walgreen's Pharmacy
Mesquite
03.2025 - Current
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Pharmacy fertility specialist
OptumRx Specialty
11.2023 - Current
- Providing patient with deliveries of medication while providing pricing and discount program availabilities
- Assisting patients with setting of Pharmacy consults for utilizing the medications, stability of the medications and overall, how to administer the scripts
Health Advocate Concierge
Health Care Service Corporation
09.2019 - 10.2023
- Educating our members and helping them navigate through their health journey by focusing on an exceptional member experience
Repo Associate
Capital One Auto Group
11.2017 - 09.2019
- Assisting Customers by delivering opportunities and options for payment arrangements through extensions, hardships, or a catch-up payment plan
Customer Service Representative
Capital One
08.2016 - 11.2017
- Building rapport with the customer while introducing a new digital experience
- Educating customers on managing their finances online, providing account information, reviewing transactions, and assisting with filing claims for fraudulent charges
Education
Pharmacy Technician
CCI Technical Training Center
Remote05-2025
Medical Assistant diploma -
Remington College
01.2008
Skills
- Empathetic
- Problem Solver
- Loyal
- Positive
- Flexible
- Organized
Timeline
Pharmacy Technician
Walgreen's Pharmacy
03.2025 - Current
Pharmacy fertility specialist
OptumRx Specialty
11.2023 - Current
Health Advocate Concierge
Health Care Service Corporation
09.2019 - 10.2023
Repo Associate
Capital One Auto Group
11.2017 - 09.2019
Customer Service Representative
Capital One
08.2016 - 11.2017
Pharmacy Technician
CCI Technical Training Center
Medical Assistant diploma -
Remington College