Shell Tay
Dallas,TX
Summary
Resourceful fulfillment associate able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries. Highly proficient in building lasting relationships with key decision-makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Fulfillment Associate
AMAZON
09.2021 - Current
- Having worked as a Fulfillment Associate, I possess advanced knowledge of warehouse safety protocols, allowing me to work effectively while minimizing risks associated with manual labor activities.
- I am experienced in operating material handling equipment such as forklifts, pallet jacks, or hand trucks safely and efficiently according to OSHA regulations.
- As a Fulfillment Associate, I have developed excellent organizational and time management skills to ensure the efficient completion of tasks.
- Provided coaching to associates on proper facility procedures.
- Utilize analytical tools like Atlas and Kibana to extract insight into employee quality control.
Certified Nursing Assistant Aide
ADVANCED REHABILITATION AND HEALTHCARE
08.2020 - 05.2021
- Collaborated with multidisciplinary healthcare team members to ensure optimal patient outcomes
- Developed positive relationships with all staff members through collaboration
- Followed physician orders accurately while providing quality nursing care services
- Implemented safety protocols while moving patients from bed to wheelchair or other medical devices
- Monitored pain and provided comfort measures, reporting abnormalities to nursing staff
- Provided information, such as directions, visiting hours, and patient status information to visitors and callers
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information
Housekeeper
HILTON HOTEL
08.2019 - 08.2020
- Kept storage areas and carts well-stocked, clean, and tidy
- Polished furniture and fixtures with specialized polishing agents
- Cleaned rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers
- Enforced strict compliance with hotel policies concerning guest privacy and security measures
- Cultivated positive relationships with customers by ensuring that their needs were met
- Efficiently handled special requests from guests such as extra towels or bedding changes
- Performed deep cleans of guest rooms including carpets, drapes, walls, fixtures., upon request
Education
Bachelor's Degree in General Business -
University of North Texas At Dallas
7300 University Hills Blvd, Dallas, TX 7524112-2024
High School Diploma -
Vernon High School
Vernon, TX05.2021
Skills
- Critical Thinking
- Excellent Communication
- Data analysis
- Sorting and Organizing
- Safety Regulation Adherence
- Equipment Operation
- Teamwork and Collaboration
- Willing to Learn
- Team Goals
- Motivated Team Player
- Team Meetings
- Serve Customers
- Chart and graph creation
Certification
Certified Nursing Aide
Awards
National Honor Society
Languages
Karen
Native or Bilingual
Timeline
Fulfillment Associate
AMAZON
09.2021 - Current
Certified Nursing Assistant Aide
ADVANCED REHABILITATION AND HEALTHCARE
08.2020 - 05.2021
Housekeeper
HILTON HOTEL
08.2019 - 08.2020
Certified Nursing Aide
Bachelor's Degree in General Business -
University of North Texas At Dallas
High School Diploma -
Vernon High School
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