Danelle A Beckford

Troubleshoot and resolve problems an associate encounters with incoming inventory or during a delivery stage process as a problem solve team member.

Scan, sort and prepare orders for delivery to customers using technological handheld devices.

• Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
• Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
• Managed inventory control, cash control, and store opening and closing procedures.
• Managed staff schedules and maintained adequate coverage for all shifts.
• Assisted with hiring, training and mentoring new staff members.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

• Worked flexible schedule and extra shifts to meet business needs.
• Welcomed customers and helped determine their needs.
• Performed cash, card and check transactions to complete customer purchases.
• Learned duties for various positions and provided backup at key times.
• Answered questions about store policies and addressed customer concerns.

• Compiled, and verified high-volume data through, scanning, clearing and correcting checks and transactions in digital database.