Summary
Overview
Work History
Education
Skills
Timeline
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Shell Underwood

Tulsa,OK

Summary

Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.

Overview

16
16
years of professional experience

Work History

Apartment Manager

909 Apartments
Albuquerque, NM
03.2020 - 11.2024
  • Resolved tenant complaints in a timely manner while maintaining positive relationships with tenants.
  • Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
  • Organized move-in and move-out procedures for new or departing tenants.
  • Met with clients to negotiate management and service contracts.
  • Conducted on-site inspections of apartments for maintenance and safety issues.
  • Provided administrative support to the property management team when necessary.

Phlebotomist

Exam One
Oklahoma City, OK
01.2018 - 05.2022
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Collected specimens from pediatric, adult, geriatric, and special needs patients.
  • Input medical and insurance information into database for inclusion in patient records.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Followed all safety protocols when handling hazardous materials.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Maintained a clean, safe, and organized work environment.
  • Provided excellent customer service while interacting with patients.

Nurse

Chandler Medical Center
Chandler, OK
02.2009 - 02.2021
  • Assisted physician with examinations, tests and procedures.
  • Stocked clinical workstations and procedure rooms with necessary supplies.
  • Assessed and monitored patient health conditions, including vital signs such as temperature, pulse rate and blood pressure.
  • Provided patient and family health education focusing on self-management, prevention and wellness.
  • Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
  • Maintained thorough, accurate and confidential documentation in electronic medical records.
  • Educated patients, caregivers and families on diagnoses, treatment options and disease prevention.
  • Maintained a safe environment for both staff and patients through adherence to safety protocols.

Education

Apartment Certification -

New Mexico Apartment Association
Albuquerque, NM
03-2021

Associate of Science - CNA And RMA

Platt College
Oklahoma City, OK
01-1992

High School Diploma -

Edmond Memorial
Edmond, OK
05-1990

Skills

  • Patient Education
  • Wound Management
  • Medical Chart Management
  • Compassionate Care
  • Patient Assessment and Care
  • Treatment Planning
  • Diabetes Management
  • Clinical Documentation
  • Intravenous Therapy and Blood Withdrawal Certification
  • Patient and family education
  • Intravenous therapy
  • Lab result interpretation
  • Appointment Scheduling
  • IV setup
  • HIPAA education

Timeline

Apartment Manager

909 Apartments
03.2020 - 11.2024

Phlebotomist

Exam One
01.2018 - 05.2022

Nurse

Chandler Medical Center
02.2009 - 02.2021

Apartment Certification -

New Mexico Apartment Association

Associate of Science - CNA And RMA

Platt College

High School Diploma -

Edmond Memorial

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