Shella Anne Ngoh
Bartender
Bamunka Ndop
Summary
Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Organized [Job Title] with experience in [Type] restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Waitress/Bartender
Papparoti
doha
06.2017 - Current
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
- Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Greeted new customers, discussed specials and took drink orders.
- Met with chef to review daily specials and menu changes.
- Checked identification for minimum age for sale of alcoholic beverages.
- Bussed and reset tables to keep dining room and work areas clean.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Bartender
Chariot Hotel Buea
Buea Cameroun, Buea
2013.05 - 2015.07
- Crafted special drink and cocktail menu items for seasonal offerings.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Set up glassware, liquor and other necessary supplies for special events.
- Followed strict recipes and drink measurements to minimize product used.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Updated drink menu with creative cocktails, contemporary wines and craft beers.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
Education
Bachelor of Science - Hospitality
FRANK SCIENCE & TECNOLOGY
KUMBA 05.2006 - 08.2010
Timeline
Waitress/Bartender
Papparoti
06.2017 - Current
Bartender
Chariot Hotel Buea
2013.05 - 2015.07
Bachelor of Science - Hospitality
FRANK SCIENCE & TECNOLOGY
05.2006 - 08.2010