Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHELLEY ANDREWS

Toms River,NJ

Summary

Customer service and sales professional with a proven track record in retail environments. Expertise in team leadership, sales strategies, and service excellence. Recognized as a high-performing Head Cashier, demonstrating exceptional productivity and efficiency in task execution. Proficient in cash handling, inventory management, and fostering positive customer interactions.

Overview

14
14
years of professional experience

Work History

Service Cashier

Honda
Toms River, New Jersey
03.2024 - 05.2025
  • Supervised daily cash handling and ensured accurate cash drawer management.
  • Trained and mentored new cashiers on company policies and procedures.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Resolved customer inquiries and complaints to maintain satisfaction levels.
  • Collaborated with team members to promote a positive customer service environment.
  • Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.

Field Supervisor

Civic Operations Group
, New Jersey
07.2022 - 03.2024
  • Led a team of 10 technicians, ensuring successful completion of projects on schedule.
  • Conducted site inspections and quality control checks to maintain high standards of work.
  • Collaborated with clients to assess their needs, address concerns, and resolve any issues.

Manager - Store Manager

Goodwill
Ocean, NJ
01.2016 - 10.2020
  • Handling day to day operations. Recruiting, supervising and appraising staff as well as motivating staff to meet daily goals. Training staff.
  • Handling Inventory. Cash deposits and cash handling. Maximizing profitability (upselling) and setting/meeting sales targets.

Manager

ProBarbers
Eatontown, NJ
01.2013 - 02.2015
  • Answering calls and setting appointments. Completing end of day deposits/bank runs. Organizing and cleaning behind barbers and clients. Greeting all walk-in clients.

Assistant Manager

The Body Shop
Eatontown, NJ
04.2011 - 11.2014
  • Customer focus, skin care, upselling, inventory, opening and closing the store, managing/training onboarding team members. Handling Cash deposit and bank runs.

Education

Business -

Brookdale Community College
Lincroft, NJ
05.2011

Cosmetology -

Keansburg High School

Skills

  • Leadership
  • Communication
  • Problem-solving
  • Organization
  • Time management
  • Teamwork
  • Conflict resolution
  • Adaptability
  • Decision-making
  • Cash Handling

Timeline

Service Cashier

Honda
03.2024 - 05.2025

Field Supervisor

Civic Operations Group
07.2022 - 03.2024

Manager - Store Manager

Goodwill
01.2016 - 10.2020

Manager

ProBarbers
01.2013 - 02.2015

Assistant Manager

The Body Shop
04.2011 - 11.2014

Business -

Brookdale Community College

Cosmetology -

Keansburg High School

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