Shelley Carizey
Moline,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Delivery Driver
Papa Johns
06.2022 - Current
- Inspected and maintained delivery vehicle regularly to keep in safe working order.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Expedited deliveries to meet customer deadlines and requirements.
- Managed customer inquiries and complaints in polite and professional manner.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Delivery Driver
Doordash
05.2021 - Current
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Expedited deliveries to meet customer deadlines and requirements.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Delivered packages to customer doorsteps and business offices.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Managed customer inquiries and complaints in polite and professional manner.
- Completed on-time deliveries by choosing best and most efficient routes.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Delivery Driver
Papa Johns
01.2017 - 05.2021
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Protected people and equipment from hazardous materials by using correct procedures.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Resolved customer issues and complaints expeditiously to meet customer service quality standards.
- Answered phones, staffed window and operated POS system concurrently to facilitate excellent service during peak periods.
- Expedited deliveries to meet customer deadlines and requirements.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Delivered packages to customer doorsteps and business offices.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Kept detailed records of deliveries and money received from customers.
Packaging Associate
JMF Company (assigned By Express Temp)
07.2016 - 12.2016
- Adjusted machine settings to accommodate different items and packaging materials.
- Sorted and stacked finished items.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Utilized adhesive labels and other materials to package items.
- Labeled containers, container tags or products.
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Inspected items for defects and damage.
- Monitored packaging machinery to make needed adjustments.
- Loaded merchandise into specific packages most suited for product dimensions.
- Re-packaged damaged or incorrectly packaged items.
- Recorded product, packaging and order information on specified forms.
- Placed items into bags, boxes or other containers.
- Proved successful working within tight deadlines and a fast-paced environment.
- Secured items for storage or shipment.
- Operated tape machines, scales and label printers to package items correctly.
- Counted items to verify accuracy of orders.
- Cleaned and maintained production area and equipment.
- Operated labeling machinery safely and efficiently.
- Loaded bag sealer and trained others in the process.
Education
N/A - Child Development
Black Hawk College
Moline, ILSkills
- Time Management
- Shipping and Packaging
- GPS and Route Planning
- Order Picking and Processing
- Customer Service
- Map Reading Skills
- Process Payments
- Local Routes Understanding
- Local Delivery
- Shopping Orders
- Verbal and Written Communication
- Attention to Detail
- Teamwork and Collaboration
- Vehicle Cleaning and Maintenance
- Food Delivery
- Active Listening
- Experienced Manual Transmission Driver
- Reading Comprehension
- Strong Working Relationships
- Communication and Interpersonal Skills
- Signature Verification
- Insurance Requirements
- Efficiency and Time Management
- Serve Customers
- Safety
Certification
- Food Safety for Handlers, - 08-05-2020 exp. 08-04-2023
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"I can do all things through Christ who strengthens me." Phil 4:13
Timeline
Delivery Driver
Papa Johns
06.2022 - Current
Delivery Driver
Doordash
05.2021 - Current
Delivery Driver
Papa Johns
01.2017 - 05.2021
Packaging Associate
JMF Company (assigned By Express Temp)
07.2016 - 12.2016
N/A - Child Development
Black Hawk College