Shelley Dolak

Picker/Packer

Picking you collect items of various medical Supplies

including food items scanning the order and item filling multiple orders at once.

Packers receive the orders that have been picked select proper box to be shipped in. Scanning for proper shipping label

• Increased cross-selling opportunities through identifying clients'' needs and recommending appropriate banking products.
• Resolved complex customer issues, resulting in increased trust and loyalty among clients.
• Supervised daily branch operations to ensure efficiency, compliance, and a positive customer experience.
• Provided support during audits by ensuring accurate documentation was maintained for all client interactions.
• Strengthened client relationships by providing personalized financial solutions and exceptional customer service.
• Collaborated with branch team members to achieve sales targets and improve overall performance.
• Reported directly to the branch manager, offering weekly updates on client portfolio performance, new business development progress, and other pertinent metrics.
• Facilitated customer transactions, including deposits, withdrawals and transfers.
• Adapted products and services to suit customers' changing financial circumstances.

• Increased operational efficiency through proficient use of office equipment such as printers, copiers, scanners, and computers.
• Eased workload for managers by taking on delegated tasks efficiently without compromising quality or attention to detail.
• Delivered exceptional customer service when interacting with clients, addressing their needs promptly, and professionally.
• Optimized time management by effectively multitasking across various responsibilities while adhering to strict deadlines.
• Maintained a high level of confidentiality when handling sensitive information, ensuring the privacy of clients and colleagues alike.
• Assisted in project completion by providing essential clerical support such as copying, scanning, and faxing documents.
• Assisted in maintaining a clean and orderly office space, contributing to a productive work environment for all team members.

• Maintained a balanced cash drawer with meticulous attention to detail, ensuring accuracy in all transactions.
• Delivered exceptional customer service during high-volume periods, effectively managing wait times and workloads.
• Played a key role in achieving consistently high audit scores by adhering to strict compliance policies and procedures.
• Participated in community outreach events on behalf of the bank, enhancing brand visibility and fostering goodwill within the local area.
• Managed daily bank operations by processing customer transactions and providing exceptional customer service.
• Replenished ATM funds in empty canisters prior to validation process.