Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shelley Dunn

Louisville,KY

Summary

Telephonic Nurse Case Manager acts as intermediary to drive appropriate and cost-effective healthcare services for medically rehabilitated individuals by developing patient-centered case management plans. Leverages effective, independent nursing judgment and skills and evidence-based clinical decision-making criteria to optimize and improve health for individuals across care continuum. Demonstrated experience in management of chronic disease process, nursing process and collaborative care planning. Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families.

Overview

23
23
years of professional experience

Work History

Telephonic Nurse Case Manager

Humana
08.2016 - Current
  • Enhanced patient care by providing telephonic support and guidance to individuals with chronic illnesses.
  • Reduced hospital readmission rates by closely monitoring patients'' progress and addressing potential complications in a timely manner.
  • Streamlined communication between healthcare providers, ensuring seamless coordination of care for optimal patient outcomes.
  • Developed individualized care plans based on comprehensive assessments of patients'' medical, psychological, and social needs.
  • Management of a roster of members following up with them monthly or biweekly addressing chronic condition management. Offering guidance, education, and resources with their benefits.
  • Chronic condition program education on COPD, DM, HF management role, cross-trained to help post-discharge members from the hospital, as well as collaborate with physician offices and other health care advocates.
  • Post Discharge telephonic education as case manager with the triage and support team.

Cardiac Cath Lab Registered Nurse

Norton Hospital (Suburban/Brownsboro)
07.2010 - 08.2016
  • This job consists of cardiac catheterizations and vascular procedures
  • We are trained in circulating the room, administering conscious sedation, monitoring and providing information in the WITT
  • Frequently placed in leadership role, charge nurse, responsible for administering payroll system for entire department.
  • Improved patient outcomes by providing high-quality nursing care in the Cardiac Cath Lab setting.
  • Assisted physicians with diagnostic and interventional procedures, ensuring optimal patient care and safety.
  • Enhanced patient care by effectively monitoring vital signs and hemodynamic parameters during procedures.
  • Reduced infection rates through strict adherence to aseptic techniques, sterilization protocols, and infection control measures during cardiac cath lab procedures.

Protime Nurse

Cardiovascular Associates
06.2006 - 07.2010
  • This job consists of seeing 30-40 patients daily, obtaining a Protime/INR results by using a finger stick method and then dosing Coumadin accordingly
  • Work closely with Home Health agencies
  • Set Provide patients with Lovenox if undergoing a procedure
  • Cathlab - This job consist primarily of outpatient heart catheterizations
  • Assess Pre and post op patients with charting, prepping patients for their tests and pull sheaths once patients have completed procedures
  • If the patient needs to undergo angioplasty or open heart I prepare them for the hospital
  • Experienced with using the WITT machine and circulating for the procedure, which includes obtaining specific catheters, loading the injector for testing LV function and assisting the Doctors for performing smooth procedures with dispersing medications to the patients.

Clinical Nurse, Telemetry

Jewish Hospital
05.2001 - 06.2009
  • I worked on the critical care/ cardiac monitoring floor
  • My Nursing duties consist of providing exceptional care, assess patients, provide medication, chart, communicate with doctors, and prepare patients for open heart surgery, care for post operative patients, and patients that have undergone heart catheterizations
  • Frequently placed as Charge Nurse
  • Nurse for our floor's 37 bed unit.
  • Enhanced patient care by executing accurate telemetry monitoring and timely intervention in critical situations.
  • Improved patient outcomes by collaborating with interdisciplinary team members in the management of complex cases.
  • Provided safe and effective nursing care to a diverse population of patients by adhering to evidence-based practice guidelines.

Education

Master of Science - Masters in Nursing Education

Aspen University
Denver, CO
11.2022

Bachelor of Science - Nursing

Spalding University
Louisville
12.2004

Western Kentucky University
01.2003

Butler Traditional High School
01.2000

Skills

  • Skilled Cardiac and Vascular care nurse
  • Strong problem-solving and critical-thinking skills
  • Computer skills including Microsoft Word, Outlook, Excel
  • Communication skills with experience of telephonic RN CM
  • Working independently and being a team player
  • Collaborating with multiple interdisciplinary teams
  • Coordinate care with home health, durable medical equipment, pharmacy, and physician visits
  • Detail-oriented and goal driven

References

References Available Upon Request

Timeline

Telephonic Nurse Case Manager

Humana
08.2016 - Current

Cardiac Cath Lab Registered Nurse

Norton Hospital (Suburban/Brownsboro)
07.2010 - 08.2016

Protime Nurse

Cardiovascular Associates
06.2006 - 07.2010

Clinical Nurse, Telemetry

Jewish Hospital
05.2001 - 06.2009

Master of Science - Masters in Nursing Education

Aspen University

Bachelor of Science - Nursing

Spalding University

Western Kentucky University

Butler Traditional High School
Shelley Dunn