Shelley Gilreath
Damascus,VA
Summary
Detail-oriented with solid background in merchandising, sales, restaurants, and event planning. Efficiently managed product displays and inventory to increase customer satisfaction and sales. Demonstrated expertise in visual merchandising and strategic planning.
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Experienced with event planning, logistics, and promotion. Utilizes strategic planning and vendor management to ensure seamless event execution. Track record of effective team collaboration and adaptability in dynamic environments.
Knowledgeable with a proven history of coordinating merchandise sales and effectively supporting sales teams. Successfully managed inventory processes and facilitated strategic merchandising initiatives. Demonstrated excellent communication skills and adaptability in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Merchandise Handler
PressMerch
04.2022 - 07.2025
- Processed incoming shipments quickly to ensure timely availability of new products at the merch booth
- Maximized storage space efficiency within the stock area by organizing products according to category and size dimensions.
- Ensured accurate pricing by regularly updating price tags according to promotions or markdowns.
- Maintained a clean, organized, and safe merch environment for customers and coworkers alike.
- Improved customer satisfaction by assisting with product inquiries, providing knowledgeable recommendations, and locating items promptly.
Master Merchandiser
DRIVELINE RETAIL MERCHANDISING
05.2023 - 06.2024
- Commercial store resets, remodels, and inventory
Managed product assortment, inventory levels, pricing, promotions and displays. - Conducted regular audits of stockrooms, backrooms, shelves and displays to ensure accuracy.
- Oversaw the development of innovative display techniques to maximize sales potential.
- Maintained product rotation by checking expiry dates or damage.
- Implemented store layout changes, including the addition of new fixtures.
- Executed and audited store signage and other visual merchandising elements meeting company standards.
- Inspected merchandise and products to determine quality, value, and yield.
- Clean-Up Merchandiser for 20 + stores in the Ky, VA, TN, IN area.
Server
Kentucky State Parks
02.2016 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Server
- Basic front of the house responsibilities
- Customer Service
- Cleaning
- Cashier
- Managed large groups of diners as a solo server. 75-100 guests per party.
Line Cook
THE PIZZA HOUSE
03.2022 - 07.2023
- Line prep
- Salad and grill line
- Ensure a smooth transition between shifts
- Responsible for communication between the two lines and the front of the house.
- Responsible for stock and inventory numbers at the end of every shift and for weekly orders.
- Responsible for communication between back of the house lines and the front of the house to ensure orders are expedited on time and correctly.
- Worked parties of 20-100 with a skeleton crew staff successfully.
Server/Bartender
Murph's Bar and Grill
04.2022 - 05.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bartender
- Server
- Fill-in line cook
- Handled dinner parties and events 20 or more people as a solo server or bartender.
Executive Director
Miss America Scholarship Organization
03.2015 - 06.2019
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
- Created a culture of transparency through open communication with staff members at all levels within the organization.
- Produce and Direct local preliminary pageants for Miss Kentucky state level competitions.
- Prepare titleholders for state competitions.
- Mentor titleholders to be ambassadors for their local area and state.
- Provided executive leadership in setting long-term goals and objectives, creating policies, and developing procedures for the organization.
- Collaborated with Board of Directors to ensure alignment between organizational mission and vision, core values, and operations.
- Averaged 6 titleholders a year at state level. Multiple placements and wins.
Education
Diploma - Culinary Arts and Operations
Auguste Escoffier School of Culinary Arts
Boulder, CO08.2025
Bachelor of Arts - History
Furman University
Greenville05-2004
Associate Degree - History
Somerset Community College
Somerset, KY01-2002
Skills
- Inventory
- Safety Procedure Knowledge
- Product assortment
- Merchandise allocation
- Promotional planning
- Store layout design
- Pricing and shelf labeling
- Staff supervision
Opentorelocation
True
Opentopositions
- Full Time
- Part Time
- Externship
- Seasonal
- On Call
Locations
- Damascus, VA
- Whitley City, KY
Timeline
Master Merchandiser
DRIVELINE RETAIL MERCHANDISING
05.2023 - 06.2024
Merchandise Handler
PressMerch
04.2022 - 07.2025
Server/Bartender
Murph's Bar and Grill
04.2022 - 05.2023
Line Cook
THE PIZZA HOUSE
03.2022 - 07.2023
Server
Kentucky State Parks
02.2016 - 08.2023
Executive Director
Miss America Scholarship Organization
03.2015 - 06.2019
Diploma - Culinary Arts and Operations
Auguste Escoffier School of Culinary Arts
Bachelor of Arts - History
Furman University
Associate Degree - History
Somerset Community College
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