Shelley Houser
Bellevue,WA
Summary
Accomplished Facilities Manager with expertise in budgeting, preventive maintenance, and problem-solving. Proven track record of implementing cost-saving measures and driving continuous improvement within facility operations.
Overview
1
1
Certification
32
32
years of professional experience
Work History
Facilities Manager
Seattle Humane
Bellevue, WA
02.2022 - Current
- Oversaw facility maintenance operations to ensure safety and compliance with local regulations.
- Implemented cost-saving measures through efficient resource management and vendor negotiations.
- Coordinated repairs and upgrades to enhance facility functionality and aesthetics.
- Developed training programs for staff on safety protocols and operational procedures.
- Managed inventory control systems, optimizing supplies for daily operational needs.
- Collaborated with cross-functional teams to align facility services with organizational goals.
- Evaluated performance metrics to drive continuous improvement in facility management processes.
- Responded to building emergencies and managed repairs.
- Led sustainability initiatives, reducing waste and promoting environmentally friendly practices.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
- Achieved cost savings through negotiating service contracts, leveraging long-term relationships with trusted suppliers.
- Investigated problems and determined appropriate remedies.
- Evaluated subcontractor performance for quality assurance purposes, maintaining strong partnerships while holding service providers accountable for their work.
- Controlled expenses to meet budget requirements.
- Improved facility efficiency by implementing preventive maintenance plans and streamlining work order processes.
- Maintained HVAC, temperature control, electrical and building automation systems.
- Interviewed, hired, and trained qualified maintenance employees.
- Maintained regulatory compliance by staying up-to-date on relevant laws, codes, standards, such as OSHA requirements.
- Coordinated events setup and teardown effectively, ensuring minimal disruption to regular facility operations.
- Accounted for building usage and organizational needs when planning maintenance activities.
- Developed and implemented safety protocols, resulting in reduced workplace accidents and increased employee satisfaction.
- Established emergency response procedures, effectively managing crisis situations with minimal disruption to operations.
- Reduced energy consumption through regular audits and implementation of energy-saving initiatives.
- Provided mentorship and guidance to junior staff members, fostering a positive work environment that promoted professional growth.
- Enhanced building security with the installation of access control systems, surveillance cameras, and improved lighting.
- Collaborated with stakeholders to develop capital improvement plans that aligned with organizational goals and budgets.
- Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
- Documented records on pricing, energy consumption and activity reports.
- Analyzed building control and HVAC system performance and recommended improvements.
- Implemented waste reduction initiatives by introducing recycling programs and partnering with environmentally responsible vendors.
- Ordered, maintained and distributed supplies and inventory.
- Established and maintained relationships with external vendors for prompt restocking of needed items and supplies.
- Maintained facility grounds, equipment, and safety compliance.
- Developed and oversaw budgets for facilities and worked within cost restraints.
- Held classes to teach staff facility procedures.
Custodial Supervisor 2
University Of Washington, Seattle
Seattle, WA
10.2007 - 02.2022
- Supervised daily custodial operations to ensure cleanliness and safety across university facilities.
- Trained and mentored custodial staff on best practices and compliance with health regulations.
- Implemented innovative cleaning techniques that enhanced efficiency and improved overall facility presentation.
- Coordinated inventory management of cleaning supplies, ensuring availability and cost-effectiveness.
- Conducted regular inspections to maintain high standards of cleanliness and address issues proactively.
- Prepared and submitted accident and injury reports.
- Implemented green cleaning initiatives, reducing the environmental impact of facility maintenance practices.
- Improved custodial team efficiency by implementing new cleaning procedures and schedules.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Developed and maintained comprehensive inventory system to track equipment and supplies.
- Supervised Custodians, Window Washers, Utility Maintenance Staff, Laundry Personal, and Floor care Maintenance Teams ( Hard Floors and Carpet)
Crew Chief
Washinton State Convention & Trade Center
Seattle, WA
01.1994 - 06.2005
- Supervised event setup and breakdown, ensuring compliance with safety and operational standards.
- Coordinated logistics for diverse events, optimizing space utilization and resource allocation.
- Trained and mentored junior crew members on equipment operation and safety protocols.
- Streamlined workflow processes, enhancing team efficiency during high-demand periods.
- Collaborated with event organizers to fulfill specific requirements and client expectations.
- Conducted post-event evaluations to identify areas for improvement in service delivery.
- Organized daily assignments for crew members, ensuring efficient use of time and resources.
- Led by example, demonstrating commitment and professionalism in all tasks.
- Solved complex problems quickly through effective collaboration with team members from various departments and disciplines.
Education
Energy Conservation Certification - Energy Management
Northwest Energy Efficiency Council
Bellevue, WA2024
Supervisory Certificate Program - Professional Development
Fosters Business
Seattle, WA2016
Strategic Leadership Program - Professional Development
University of Washington
Seattle, WA2014
Skills
- Building maintenance
- Budgeting and financial management
- Asset management
- Emergency preparedness
- Environmental compliance
- Energy management
- Waste management
- Customer service
- Multitasking
- Adaptability and flexibility
- Grounds maintenance
- Inventory control
- Preventive Maintenance
- Staff supervision
- Technical understanding
- Equipment maintenance
- Process improvement
- HVAC systems
- Facility operations
- Maintenance and repair
Certification
- Building Operations Certification Level 1
- Energy Efficiency Operation and Maintenance of Building Systems & Equipment
Timeline
Facilities Manager
Seattle Humane
02.2022 - Current
Custodial Supervisor 2
University Of Washington, Seattle
10.2007 - 02.2022
Crew Chief
Washinton State Convention & Trade Center
01.1994 - 06.2005
Energy Conservation Certification - Energy Management
Northwest Energy Efficiency Council
Supervisory Certificate Program - Professional Development
Fosters Business
Strategic Leadership Program - Professional Development
University of Washington