SHELLEY MICKELSON
Tehachapi,CA
Summary
Seeking a position which will utilize my medical billing and customer service skills. I am a very dedicated and dependable employee. I would be a great asset to your company. Proficient Billing Representative well versed in Medical Billing standards, practices and compliance. Top-notch customer relations and problem solving skills. Bringing related experience and a self-motivated nature.
Overview
14
14
years of professional experience
Work History
Medical Biller
Pain Clinics of Central California
07.2025 - Current
- Managed billing processes for insurance claims, ensuring timely submissions and follow-ups.
- Reviewed patient accounts for accuracy, correcting discrepancies to maintain financial integrity.
- Collaborated with healthcare providers to gather necessary documentation for claim processing.
- Trained new staff on billing procedures and software systems, enhancing team efficiency.
- Communicated with insurance providers to resolve denied claims and resubmitted.
Revenue Cycle Specialist / Lead
Centric Health Services
07.2019 - 10.2024
- Tracking and collection of medical provider accounts.
- Worked with Medicare, Medi-cal VA, Workers compensation and various insurance companies.
- Processed claims for payment and analyzing of EOB's and report.
Reimbursement Specialist
Optimal Health Services/ Bristol Hospice
03.2013 - 07.2019
- Tracking and collection of hospice accounts.
- Working with Medi-cal, Insurance, VA, Commercial insurances and back up to Medicare accounts.
- Obtain authorizations when required by the insurance companies and generated reports.
- Analyzing EOB's and RAD's and submit appeals and disputes when needed.
- Worked with nursing facilities to ensure that they are paid correctly according to their contracts.
Billing Representative
Elite Physician Services / Dr. Rahamafar
02.2012 - 01.2013
- Tracking and collection of medical provider accounts.
- Worked with Medicare, Medi-cal, VA, Worker's Compensation, and various insurance companies.
- Processed claim for payment and analyzing of EOB's, RAD's and report.
Education
Associate of Arts - Psychology
Glendale Community College
Glendale, AZ01-1991
Skills
- Knowledge of medical billing systems
- Skilled in organizing
- Customer service skills
- Basic knowledge of coding
- Attention to detail
- Professionalism
Timeline
Medical Biller
Pain Clinics of Central California
07.2025 - Current
Revenue Cycle Specialist / Lead
Centric Health Services
07.2019 - 10.2024
Reimbursement Specialist
Optimal Health Services/ Bristol Hospice
03.2013 - 07.2019
Billing Representative
Elite Physician Services / Dr. Rahamafar
02.2012 - 01.2013
Associate of Arts - Psychology
Glendale Community College