Shelley Palmer
Houston
Summary
Compassionate and dedicated Home Health Caregiver with extensive experience at Cornerstone Caregiving. Skilled in patient assessment and care planning, I excel in medication management and fostering emotional support. Proven ability to develop individualized care plans, ensuring optimal client well-being and safety while maintaining strict adherence to HIPAA regulations.
Overview
10
10
years of professional experience
Work History
Home Health Caregiver
Cornerstone Care giving
League City
01.2025 - Current
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Assessed the physical condition of clients on an ongoing basis including reporting any changes in health status to supervisor.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted clients with mobility issues by providing support for walking, transferring from bed to chair.
- Planned optimal meals based on established nutritional plans.
- Developed individualized care plans for each client based on their unique needs.
- Assisted clients with bathing, dressing and incontinence care.
- Delivered high level of assistance with cooking, meal preparation and shopping.
- Observed safety precautions related to infection control practices in all areas where duties are performed.
- Managed patient transportation and appointment scheduling.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Developed individualized care plans based on assessments of clients' needs and preferences.
- Ensured compliance with HIPAA regulations regarding confidentiality of patient information.
- Actively listened to concerns expressed by family members concerning their loved one's condition or treatment plan.
- Provided patients and families with emotional support and instruction.
- Maintained records of patient care, progress or problems to report and discuss observations.
- Planned, prepared or served meals to patients according to prescribed diets.
- Provided entertainment and companionship through conversation, reading, and board games.
- Promoted positive morale among patients by providing emotional support during difficult times.
- Provided respite care services for family members who need relief from caring for their ill relative.
- Documented patient status and reported changes in care needs.
- Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Provided companionship services including reading aloud, playing games or engaging in conversation with clients.
- Responded quickly and appropriately to emergency situations involving assigned patients.
Home Health Aide
Manifestation Home Health Care
05.2023 - Current
- Daily responsibilities were to provide health care services in their residences
- And to perform domestic and household tasks
- I transported and accompanied patients to the doctor’s office
- I gave medication reminders
- I assisted with client’s personal care activities
Home Health Aide
SYNERGY Home Care of Alvin
02.2023 - 05.2023
- Daily responsibilities were to provide health care services in their residences
- And to perform domestic and household tasks
- I transported and accompanied patients to the doctor’s office
- I gave medication reminders
- I assisted with client’s personal care activities
Home Health Aide
Sheila's Angels Home Care
09.2022 - 03.2023
- Daily responsibilities were to provide health care services in their residences
- And to perform domestic and household tasks
- I transported and accompanied patients to the doctor’s office
- I gave medication reminders
- I assisted with client’s personal care activities
Home Health Aide
Home Instead
Houston
01.2022 - 09.2022
- Daily responsibilities were to provide health care services in their residences
- And to perform domestic and household tasks
- I transported and accompanied patients to doctor’s office
- I gave medication reminders
- I assisted with client’s personal care activities
Housekeeping Aid
Houston VA Hospital
Houston
09.2020 - 10.2021
- Company Overview: Michael E
- DeBakey VA Medical Center
- Daily responsibilities included cleaning and sanitizing rooms and bathrooms or other assigned areas
- Other duties included dusting, cleaning all furniture and accessories, emptying all trash
- Michael E
- DeBakey VA Medical Center
Housekeeping Aid
Lincoln VA Hospital
Lincoln
09.2019 - 08.2020
- Daily responsibilities included cleaning and sanitizing rooms and bathrooms or other assigned areas
- Other duties included dusting, cleaning all furniture and accessories, emptying all trash
Direct Support Professional
Res Care / Community Alternatives of Nebraska
09.2018 - 02.2019
- Assisted individuals with disabilities to lead a self-directed life and contribute to the community, assists with activities of daily living if needed, and encourages attitudes and behaviors that enhance community inclusion
- We made meals together
- We cleaned the kitchen, bathrooms, hallways, living room, and their rooms as needed to make the house homier
- Medications were given and had to document the day-to-day events with each client and their medications taken
Medical Records Specialist
Bluestem Health / People’s Health Center
03.2017 - 05.2018
- Compile, process, and maintain medical records of clinic patients in a documentation review consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system
- Process, maintain, compile, and report patient information for health requirements and standards
- Answered phone and transferred calls if necessary
- Other clinics would call and want us to fax certain things out of the chart
ROI Specialist 1/ Medical Records
Health Port / Ciox Health
11.2014 - 03.2017
- Processed all release of information ROI specifically medical record requests in a timely and efficient manner
- Ensuring accuracy with a documentation review of all records uploaded
- Provided customers with the highest quality product and customer service
- Always safeguarded and protected the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are following the request, authorization, company policy and HIPAA regulations
Education
High School Diploma -
05.1977
Skills
- Patient assessment and care planning
- Medication management and infection control
- Meal preparation and mobility assistance
Timeline
Home Health Caregiver
Cornerstone Care giving
01.2025 - Current
Home Health Aide
Manifestation Home Health Care
05.2023 - Current
Home Health Aide
SYNERGY Home Care of Alvin
02.2023 - 05.2023
Home Health Aide
Sheila's Angels Home Care
09.2022 - 03.2023
Home Health Aide
Home Instead
01.2022 - 09.2022
Housekeeping Aid
Houston VA Hospital
09.2020 - 10.2021
Housekeeping Aid
Lincoln VA Hospital
09.2019 - 08.2020
Direct Support Professional
Res Care / Community Alternatives of Nebraska
09.2018 - 02.2019
Medical Records Specialist
Bluestem Health / People’s Health Center
03.2017 - 05.2018
ROI Specialist 1/ Medical Records
Health Port / Ciox Health
11.2014 - 03.2017
High School Diploma -
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