Shelley Victor
Grocery Advantage
Brewton,AL
Summary
Dedicated cashier experienced in managing transactions with precision and providing exceptional customer service. Known for attention to detail, flexibility, and resolving issues promptly, contributing to improved customer relations and store operations.
3
years of professional experience
Work History
Cashier
2 Years 1 Month- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and resolved issues promptly to enhance satisfaction.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Implemented best practices for handling cash and credit transactions, and reducing discrepancies.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked a flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Cashier
1 Year 3 Months- Maintained accurate cash register balances through meticulous record-keeping.
- Provided training support to new cashiers on operational procedures and customer service standards.
- Monitored inventory levels and communicated restocking needs to management effectively.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Increased sales of promotional items by informing customers about current offers.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma
Timeline
Cashier
Grocery Advantage
09.2024 - Current
Cashier
Popeyes Chicken
05.2023 - 08.2024
Escambia County High School
High School Diploma