Shelley Windham
Nail Technology Instructor
Wilmington,NC
Summary
Dynamic educator and skilled nail technician with a proven track record at Cape Fear Community College and Seagrass Salon And Spa. Excelled in classroom management and customer service, significantly enhancing student success and client satisfaction. Demonstrates adaptability and teamwork, ensuring up-to-date curriculum and high-quality service.
Overview
14
14
years of professional experience
Work History
Nail Technology Instructor
Cape Fear Community College
10.2022 - Current
- Delivered engaging curriculum through diverse methods of classroom instruction.
- Delivered clear, effective feedback to improve quality and efficiency of students' progress.
- Met with students outside of class to answer questions, explain difficult concepts, and address individual concerns.
- Composed course syllabus to clearly outline curriculum, expectations, and deadlines at beginning of each course.
- Continuously updated personal knowledge of emerging technologies, ensuring relevant and up-to-date instruction for students.
- Maintained contact with North Carolina State Board of Cosmetic Art Examiners to remain current with all new and existing rules and regulations.
- Collaborated with instructors and administrators in effort to create and maintain an atmosphere ensuring success for all students.
Nail Technician
Self-employed/Seagrass Salon And Spa
08.2010 - Current
- Established strong client relationships through exceptional customer service and communication skills.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
- Demonstrated expertise in various nail art designs, attracting new customers seeking unique styles for special events or everyday wear.
Head Cashier
Lowe's Home Improvement
03.2018 - 02.2019
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Helped management develop employee improvement plans and motivate team members to continually improve.
- Collaborated with store management to optimize cashier scheduling for peak hours, maximizing efficiency.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Worked closely with team members from other departments to resolve complex customer issues or facilitate seamless transactions.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Learned duties for various positions and provided backup at key times.
Education
Bachelor of Arts - Elementary Education
University of North Carolina At Wilmington
Wilmington, NC 05.2001 -
Skills
Classroom Management
Problem-Solving
Teamwork and Collaboration
Excellent Communication
Adaptability and Flexibility
Organizational Skills
Timeline
Nail Technology Instructor
Cape Fear Community College
10.2022 - Current
Head Cashier
Lowe's Home Improvement
03.2018 - 02.2019
Nail Technician
Self-employed/Seagrass Salon And Spa
08.2010 - Current
Bachelor of Arts - Elementary Education
University of North Carolina At Wilmington
05.2001 -
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