Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shelli Miller

Fort Washington,MD

Summary

Compassionate Phlebotomist known for maintaining high productivity levels and efficiently completing tasks. Specialize in venipuncture, specimen collection, and patient communication, ensuring comfort and clarity during procedures. Excel in time management, adaptability, and empathy, skills that enhance patient experience and streamline laboratory operations.

Overview

1
1
Certificate

Work History

Phlebotomist

Any Lab Test Now
Arlington, VA
12.2024 - Current
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
  • Managed inventory of phlebotomy supplies and reordered stock as necessary.
  • Observed patient for unusual reactions or events to take appropriate action under established guidelines.
  • Assisted in the training of new phlebotomists.
  • Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Scheduled appointments and managed patient flow to minimize wait times.
  • Identified patients using proper procedures prior to specimen collection.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Handled special collection procedures, including therapeutic phlebotomy and drug testing.
  • Maintained patient comfort and safety throughout the phlebotomy process.
  • Ensured compliance with federal regulations governing laboratory procedures.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Input medical and insurance information into database for inclusion in patient records.
  • Prepared specimens for transport to external laboratories.
  • Conducted various blood tests and updated results into paper and electronic charts.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Educated patients on specimen collection procedures and post-draw care.
  • Adhered to all healthcare regulations, including HIPAA and OSHA standards.
  • Collected specimen samples and transported to laboratory for processing.
  • Responded quickly and effectively to emergency situations.
  • Collected specimens from pediatric, adult, geriatric, and special needs patients.
  • Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
  • Provided excellent customer service while interacting with patients.
  • Monitored inventory levels of supplies used in phlebotomy services.
  • Documented patient information into electronic medical records system.
  • Conducted quality control checks to ensure the accuracy of test results.
  • Verified patient information prior to specimen collection.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Interacted with patients to gather and record data prior to blood draws.
  • Participated in continuing education to stay current with phlebotomy practices.
  • Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
  • Demonstrated proficiency in using a variety of collection techniques and equipment.
  • Collected specimens for drug screens, paternity tests and alcohol tests.
  • Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.

Education

Phlebotomist - Phlebotomy

Northwest Phlebotmy School
Baltimore, MD
02-2025

Phlebotomist - Phlebotomy

Phlebotomy Training Specialist
Alexandria, VA
12-2024

Bachelor of Science - Business Administration And Management

UMUC
College Park, MD
05-2001

Skills

  • Venipuncture
  • Donor screening
  • Blood collection
  • EMR recordkeeping
  • Medical records handling
  • Patient confidentiality
  • Emergency response training
  • Medical records maintenance
  • Proper labeling
  • Staff management
  • Communication
  • Venipuncture expertise
  • Butterfly needle technique
  • Quality assurance
  • Patient preparation
  • Personal protective equipment usage
  • Medical office administration

Certification

  • CPR
  • BLS
  • Blood Borne Pathogens
  • Trauma Registry
  • IV

Timeline

Phlebotomist

Any Lab Test Now
12.2024 - Current
  • CPR
  • BLS
  • Blood Borne Pathogens
  • Trauma Registry
  • IV

Phlebotomist - Phlebotomy

Northwest Phlebotmy School

Phlebotomist - Phlebotomy

Phlebotomy Training Specialist

Bachelor of Science - Business Administration And Management

UMUC
Shelli Miller