Shellie Frey
Summary
Dynamic HR professional with extensive experience at TriWest Healthcare Alliance, excelling in strategic planning and employee engagement. Proven track record in leading change management initiatives and developing talent strategies that enhance productivity. Adept at fostering relationships and implementing compliance-focused policies, driving organizational success through effective problem-solving and resourcefulness.
Overview
18
18
years of professional experience
1
1
Certification
Work History
SR. HUMAN (RESOURCES) CAPITAL GENERALIST
TriWest Healthcare Alliance
09.2015 - Current
- Responsible for up to 500 employees in multi-state locations including contact center, VAMC embedded staff, and telecommuting program
- Handled complex FMLA/ADA and Workers' Compensation administration, compensation and benefits issues
- Engaged in high volume full cycle recruiting process with strict deadlines
- Conducted full and complex investigations with thoroughness and delivered appropriate resolutions
- Worked closely with business partners and employees to improve working relationships, build morale, foster employee engagement, and increase productivity and retention
- Served as a trusted and credible partner to designated business groups, understanding their needs and proactively recommending HR solutions
- Reviewed data analytics, exit interview results, and engagement results for designated business groups and developed proactive HR strategies/solutions to address people related issues
- Identified, recommended and developed specific training needs for designated business groups
- Led change management initiatives
- Led onboarding and offboarding efforts, ensuring consistent application of policies and procedures
HR MANAGER
Lowe's
08.2011 - 09.2015
- Member of executive team, responsible for resolving employee relations issues, developing talent, recruiting and employee development strategies to guarantee store profitability
- Provided HR guidance and support to management on employee-related issues, including performance management, disciplinary action, terminations, and policy interpretation with consistency and fairness
- Partnered with leadership concerning progressive disciplinary actions to mitigate litigation exposure & government action
- Accounted for the execution & administration of long, mid, & short-term recruiting & staffing plan
- Established, reviewed & reported metrics on Affirmative Action goals, time to fill, number of hires, etc
- Completed comprehensive investigations that were often complex
- Oversaw onboarding and offboarding processes to support employee life cycle and ensure compliance
HR CONTRACTOR
Medtronic (Kelly Services)
07.2010 - 08.2011
- Contract position responsible for process development, special projects in recruiting, training, talent development, talent management, diversity initiatives, and internship program
- Led HR team in interstate restructuring of talent acquisition process freeing managers to focus on mission-essential tasks
- Reviewed, revised & implemented Talent Management program & process in order to align with strategic staffing plan
HR MANAGER
Sunwest Employer Services
01.2007 - 07.2010
- Responsible for internal HR and IT programs, and partnered with company clients on Human Resources
- Programs included employee development, training, recruiting processes, handbooks, policies, compliance, investigations and employee relations
- One direct report
- Established tracking system that reduced unemployment insurance rates for company and clients
- Designated E-Verify as a value-added service to PEO clients
- Partnered with executive staff to create other value-added HR services for new business and client retention
- Provided support, problem-solving & coaching on employee relations, including performance plans, legal compliance
- Conducted and resolved employee relations matters through thorough investigations with appropriate outcomes
- Developed and enforced HR policies and programs with a focus on compliance and consistent execution of procedures
Education
BACHELOR OF ARTS -
The Ohio State University
Skills
- Strategic planning and partnerships
- Process development
- Leadership
- Startup operations
- Relationship building
- Supervision
- Adaptability
- Resourcefulness
- Documentation
- Project leadership
- Change management
- Multitasking
- Problem-solving
- Risk management
- Investigative resolutions
- Policy application consistency
- Employee engagement strategies
- Onboarding and offboarding
Certification
Senior Professional Human Resources (SPHR), Current
Timeline
SR. HUMAN (RESOURCES) CAPITAL GENERALIST
TriWest Healthcare Alliance
09.2015 - Current
HR MANAGER
Lowe's
08.2011 - 09.2015
HR CONTRACTOR
Medtronic (Kelly Services)
07.2010 - 08.2011
HR MANAGER
Sunwest Employer Services
01.2007 - 07.2010
BACHELOR OF ARTS -
The Ohio State University
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